Programme Facilitator - Hamilton

CGR Services; New Zealand; On-site; NZD 71,000 - 89,000; Full time

Job summary

Ara Poutama Aotearoa is seeking a Programme Facilitator for a Hamilton-based role (32 hours/week). The successful candidate will actively listen, support change, and deliver therapeutic interventions with diverse participants.

Applicants should understand Māori culture and be comfortable with reflective practice. The role includes reporting, stakeholder collaboration, and a commitment to values-led service delivery.

Qualifications

• Actively listen and understand participants; support change using reflective practice.
• Deliver and facilitate therapeutic interventions (individual or group).
• Engage with Kaupapa Māori practices and cultural protocols.

Responsibilities

• Actively listen and understand participants and stakeholders.
• Facilitate therapeutic interventions (individual or group).
• Build strong relationships with participants and stakeholders.
• Support Kaupapa Māori practices in work.
• Be open to feedback and reflect on practice.
• Complete report writing and documentation.

Skills

Active listening

Communication

Relationship building

Kaupapa Māori

Therapy delivery

Diversity awareness

Feedback-oriented

Report writing

Education

Psychology / Social Work / Counselling degree

Tertiary qualification

Job description

Programme Facilitator - Hamilton New Zealand Government Waikato, Waikato, NZ

• Permanent Role


• 32 hours per week


• Hamilton based

Tai Aroha Special Treatment Unit Programme Facilitator – Hamilton “Ehara taku toa I te toa takitahi …” (My strength is not the strength of my own, but the strength of many) We're in the business of facilitating positive change. We are seeking a trained and experienced Programme Facilitator. If that sounds like something you are interested in, please read on.

Mō te ū | About you

We're looking for someone who can actively listen and understand those we work with and are keen to help them gain insight into their harmful behaviours. To undertake this role, you will need to be comfortable walking alongside people on their journey and consistently reflecting on your own practice. To support you in the role, it would be helpful if you understand individual and group behaviour, and/or have a relevant tertiary qualification, for example in psychology, social work, or counselling, along with demonstrated experience within a related area.

Ngā pūkenga me ngā wheako | Skills and experience

We are seeking people who:

• Are effective listeners and communicators and who can build strong positive relationships with participants and other stakeholders


• Have knowledge of, or are willing to learn about Māori culture, protocols and peoples and apply Kaupapa Māori practice in your work


• Are trained and have experience in delivering and facilitating therapeutic interventions, either individual or, ideally, group therapy


• Have life experience that means you can work effectively with people from diverse backgrounds and ethnic groups


• Are comfortable having their practice viewed and are receptive of regular feedback on their practice


• Have experience with report writing

Applicants must be a New Zealand citizen, New Zealand Resident Permit holder, Australian citizen or an Australian resident who holds a current Australian Resident Return Visa. Applicants must also hold a full NZ driver licence.

Utu ā-tau | Salary

The salary band for this role is $70,825-$89,406. Appointment and remuneration will reflect skills and experience relevant to the role.

Mō mātou | About us

Ara Poutama Aotearoa is a name that has been gifted to us and is our commitment to improving the oranga and safety of the people, whānau, and that of the communities we serve across the motu. As a values-led organisation, we use the principles of rangatira (leadership), manaaki (respect), wairua (spirituality), kaitiaki (guardianship) and whānau (relationships) to shape how we work and deliver the outcomes in our strategy - Hokai Rangi (https://arapoutama.page.link/Eit5).

Applications close 11 September 2026