Programme Facilitator - Wellington

CGR Services; Wellington; On-site; NZD 64,000 - 78,000; Full time

Benefits offered by this job

Fitness Passport

Eyewear reimbursement

EAP & Staff Support Networks

Subsidised medical insurance

Job summary

Ara Poutama Aotearoa - Department of Corrections is seeking Programme Facilitators to work with people in our care across Wellington sites and community corrections. You will deliver clinically designed rehabilitation programmes, individually or with a co‑facilitator, to support understanding and change of harmful behaviours.

The role emphasizes manaaki, respect, and whānau, with an assessment centre and start date in early 2027.

Qualifications

• Excellent listening and communication with participants and stakeholders.
• Knowledge of or willingness to learn Kaupapa Māori practices.
• Experience or openness to feedback and growth in practice.
• Experience with report writing is beneficial.

Responsibilities

• Deliver clinically designed therapeutic rehabilitation programmes, individually or in groups.
• Support people to understand and address the causes of offending to create crime-free futures.
• Collaborate with a co-facilitator and uphold manaaki, kaitiaki, wairua, rangatira and whānau in practice.

Skills

Excellent communication

Cultural understanding

Resilience

Self-awareness

De-escalation

Multitasking

Driver's license

Education

Tertiary qualification in psychology/social work/counselling

Job description

Are you looking for a new start and fresh challenge? We are in the business of facilitating positive change, if that sounds like something you are interested in, please read on to learn about the requirements of this exciting role. “Ehara taku toa I te toa takitahiengari he toa takitini” - My strength is not the strength of my own, but the strength of many Mō te tūnga

About the role

Our Programme Facilitators work with the people in our care within our two Wellington Prisons Arohata and Rimutaka, as well as our six Community Corrections sites to support them to understand and address the causes of their offending and assist them in creating crime-free futures. Programme Facilitators do this through delivering a range of clinically designed therapeutic programmes, either individually or in a group with a co‑facilitator. Using the principles of manaaki, kaitiaki, wairua, rangatira, and whanau, Programme Facilitators deliver a range of clinically designed therapeutic rehabilitation programmes. At Ara Poutama we work collaboratively to treat those in our care and management with respect to uphold mana and dignity. We appreciate the different skill set within our team who come from different backgrounds, cultures, education, and experience – they all share the ability to motivate and work alongside others to support them to make positive changes in their lives.

Please note, this specific role will not be based in the Special Treatment Units although it is mentioned in the job description. We will be holding an Assessment Centre for this role on Tuesday 6th October 2026 at the Regional Administration Building, Freyburg Road extension, Trentham Upper Hutt – shortlisted candidates will be asked to attend in person. This role will commence early 2027 Mōu

About you

We’re looking for people who can actively listen and understand the people in our care and are keen to help them gain insight into their harmful behaviours. To undertake this role, you will need to be comfortable walking alongside people on their journey while consistently reflecting on your own practice. Life experience is important to us, along with an alignment to our values, you will also be able to demonstrate the following:

• Excellent communication skills with a natural ability to engage and build relationships
• Cultural understanding including working under a tikanga Māori framework
• Resilience and flexibility – no two days will be the same
• Self‑insight, the ability to maintain your wellbeing and a healthy work/life balance
• Understanding of de‑escalation and conflict resolution
• Ability to juggle a variety of things at one time, keeping to timeframes and adapting to different situations
• Have a current driver’s license

You will need a Full New Zealand Driver’s License and a legal right to work in New Zealand, without restriction, for a minimum of 12 months. To support you in the role, it would be helpful, though NOT essential, for you to have an understanding of individual and group behaviour, and/or relevant tertiary education in psychology, social work, counselling or other relevant tertiary qualification along with demonstrated experience within this or a similar related area.

Skills and experience

So, what does a good Programme Facilitator look like? These are some of the qualities that will make you stand out:

• An effective listener and communicator with the ability to build strong positive relationships with participants and other stakeholders
• Knowledge of, or are willing to learn about Māori culture, protocols and peoples and apply Kaupapa Māori practice in your work
• Ideally have experience in delivering and facilitating therapeutic interventions, either individual or, ideally, group therapy (not essential)
• Comfortable having your practice reviewed and receptive to receiving regular constructive feedback with the confidence/maturity to grow and develop from this
• Report writing experience

Ngā painga | The benefits

Salary starts at $70,825 with opportunities to progress. Appointment and remuneration will reflect skills and experience relevant to the role.

• Fitness Passport offering discounted gym membership
• Eye exam & eyewear reimbursement for eligible staff (conditions apply)
• Access to EAP & Staff Support Networks
• Subsidised medical insurance

Mō mātou | About us

Join Ara Poutama Aotearoa - Department of Corrections, where your work will contribute to improving public safety, reducing re‑offending, and address the overrepresentation of Māori in correctional facilities. As a values‑led organisation, we use the principles of rangatira (leadership), manaaki (respect), wairua (spirituality), kaitiaki (guardianship), and whānau (relationships) to guide our work and achieve the goals of our Hōkai Rangi strategy. We value inclusion and diversity in our workforce, and as a Public Service organisation we are committed to building a workforce that reflects the public we serve. We strive to make our recruitment process fair, and we encourage you to discuss reasonable accommodations with us if required.

Applications close on: Sunday 27th September 2026, 11.59pm NZST