Programme Facilitator

Bastion; Puketāpapa; On-site; NZD 65,000 - 75,000; Full time

Benefits offered by this job

Boost Programme

Referral Bonus

Employee Recognition

Long Service Leave

KiwiSaver

Leave Purchasing

Wellbeing Support

Flu Vaccination

PSN Scholarship

Job summary

Presbyterian Support Northern (PSN) Shine seeks an experienced Programme Facilitator to deliver group and individual programmes, including KIDshine, for children and families affected by family violence. You will work with kids in the refuge/safehouse, supporting young people and whānau in a safe and engaging learning environment.

The role requires a tertiary qualification in Social Work or Counselling, a minimum of 3 years of facilitation experience, and a strong understanding of Te Tiriti o

Qualifications

• A relevant tertiary qualification, preferably in Social Work, Counselling, and be registered or working towards professional registration where applicable.
• At least 3 years' experience facilitating and delivering family violence programmes within a social service setting.
• Sound knowledge and understanding of family violence, including its dynamics and impacts on children, women, men and whānau.
• Strong facilitation skills, with the ability to engage participants, build rapport and create safe and inclusive environments.
• Excellent communication and relationship-building skills, with the ability to network effectively and represent Shine within the community.
• Experience developing and maintaining collaborative relationships with external organisations and community groups.
• A confident understanding of Te Tiriti o Waitangi and its application within a social service environment.
• A commitment to working in a strengths-based, culturally responsive and trauma-informed way.

Responsibilities

• Deliver group and individual programmes, including KIDshine, for children and families.
• Work with kids in the refuge/safehouse and support children and young people affected by family violence.
• Create safe, engaging, and inclusive learning environments where participants can build knowledge, skills and confidence.
• Develop and maintain collaborative relationships with external organisations and community groups.
• Represent Shine within the community and build strong networks.

Skills

Facilitation skills

Engaging communication

Relationship-building

Cultural responsiveness

Te Tiriti o Waitangi knowledge

Education

Tertiary qualification in Social Work or Counselling

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

13d ago , from Presbyterian Support Northern

At Presbyterian Support Northern (PSN), we believe everyone should have the opportunity to actively contribute to their community and thrive. Our team of more than 900 people stretches from Taupō to Whangārei, providing critical health and social services to individuals, whānau and communities every day.

We are proud of our core services – Enliven, Family Works, Lifeline and Shine – and everything we do is guided by our purpose: to enable our clients to have a better life.

Our values of Hope, Trust & Integrity, Compassion, Partnership and Tangata Whenua are at the heart of how we work.

Based in central Auckland, we are looking for an experienced and engaging Programme Facilitator to deliver group and individual programmes, including KIDshine. You will be working with kids in the refuge /safehouse and supporting children and young people affected by family violence.

Shine provides a range of effective, practical and innovative services that support thousands of women, children and whānau affected by family violence each year. We work both directly and indirectly through our frontline services, specialist programmes and professional training.

As a Programme Facilitator, you will play an important role in creating safe, engaging and supportive learning environments where participants can build knowledge, skills and confidence.

We are looking for a confident, engaging and experienced facilitator who is passionate about making a difference in the lives of children, young people and whānau.

You will ideally have:

A relevant tertiary qualification, preferably in Social Work, Counselling, and be registered or working towards professional registration where applicable.

At least 3 years' experience facilitating and delivering family violence programmes within a social service setting.

Sound knowledge and understanding of family violence, including its dynamics and impacts on children, women, men and whānau.

Strong facilitation skills, with the ability to engage participants, build rapport and create safe and inclusive environments.

Excellent communication and relationship-building skills, with the ability to network effectively and represent Shine within the community.

Experience developing and maintaining collaborative relationships with external organisations and community groups.

A confident understanding of Te Tiriti o Waitangi and its application within a social service environment.

A commitment to working in a strengths-based, culturally responsive and trauma-informed way.

You can look forward to joining a team where you will feel included and valued for your contribution. To support your success, you will have access to:

Professional external supervision and ongoing professional development

Boost Programme: Instant access to special offers, gym memberships, and seasonal holiday deals across 50+ popular Kiwi brands.

Referral Bonus: A $200 reward for every successful referral of a friend or family member to PSN wide.

Employee Recognition: Company recognition for continued years of service. Nomination of employees for living the company values.

Long Service Leave: An extra 5 days of leave applied at 5 years of service.

KiwiSaver: Contributions provided in addition to your base salary.

Leave Purchasing: The option to apply to purchase up to 10 additional days of annual leave each year.

Wellbeing Support: Confidential support and online resources for you and your family through the Employee Assistance Programme (EAP).

Flu Vaccination: Free annual flu vaccinations provided to help protect your health and wellbeing.

PSN Scholarship: Financial and academic support opportunities to fund your professional development and higher education.

We are committed to creating a diverse workplace where you can look forward to feeling included and valued for your contribution. Examples of our commitment, include that we are a dementia friendly organisation, a DVFREE Tick Accredited employer, a member of Te Uru Tāngata Centre for Workplace Inclusion; and a member of the Pride Pledge.

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