Programme Administrator - Education Industry

New Zealand Skills and Education Group; Auckland; On-site; NZD 48,000 - 64,000; Full time

Job summary

Edvance, part of New Zealand Skills and Education Group, is seeking a confident Programme Administrator to support the delivery of workplace and community learning programmes in Greenlane, Auckland. This on-site role covers enrolments, learner reporting and general office administration.

You’ll liaise between internal teams, trainers, learners and clients to ensure compliance, quality and service excellence across our education programmes. Monday to Friday, on-site at our Greenlane offices.

Qualifications

• 2+ years proven experience in office or education administration role.
• Excellent command of English – both written and verbal.
• Advanced Microsoft Office skills (Word, Excel, PowerPoint, Outlook) and IT skills including AI, CRMs, databases and online platforms.

Responsibilities

• Day-to-day programme administration: enrolments, learner reporting and graduation coordination.
• Support Programme Managers and Trainers with data, resources and learner tracking.
• Manage programme documentation and create reports on Excel and SharePoint filing.
• Respond to learner and trainer queries.
• Office coordination: supplies, couriering, cleanliness, visitor reception and general office management.
• Coordinate events, meetings and travel for internal staff.

Skills

Office administration

Education administration

English proficiency

Microsoft Office

SharePoint

CRM systems

Databases

Critical thinking

Time management

Initiative

Attention to detail

Tools

SharePoint

CRM systems

Databases

Online platforms

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

New Zealand Skills and Education Group - Auckland, North Island

Are you an organised, proactive, and tech-savvy administrator with a passion for supporting learning and community outcomes? Part of NZSEG, join the team at Edvance and play a key role in transforming lives through the power of education.

Edvance is an award winning NZQA accredited Category 1 Private Training Establishment (PTE) dedicated to making a difference. With over 20 years of excellence in education and training, our core business is the delivery of workplace training and development programmes with a focus on communication, leadership and literacy to varying organisations and industries across New Zealand.

This is permanent, full-time role based on-site Monday to Friday at our offices in Greenlane. Please note, this role is not remote or hybrid and you will be required to work in the office.

To learn more about us please visit www.edvance.co.nz, www.nzse.ac.nz, www.seafield.ac.nz and www.nzseg.com

About the Role

We're looking for a confident and capable Programme Administrator to support the smooth delivery of our workplace and community learning programmes. This is a varied role involving everything from enrolments, programme logistics learner reporting and office administration.

You’ll be the glue between internal teams, external trainers, learners and clients-ensuring compliance, quality and service excellence are maintained across our education programmes.

Key Responsibilities

• Day-to-day programme administration: enrolments, LNAAT, learner reporting and graduation coordination
• Support Programme Managers and Trainers with data, resources and learner tracking
• Manage programme documentation, create reports on Excel and SharePoint filing
• Respond to learner and trainer queries
• Office coordination: supplies, couriering, cleanliness, visitor reception and general office management
• Coordinate events, meetings and travel for internal staff

What You’ll Bring

• 2+ years proven experience in office or education administration role
• Excellent command of English – both written and verbal
• Strong Microsoft Office skills at an advanced level (Word, Teams, Excel, Outlook, PowerPoint) + IT skills (using AI, CRMs, various databases and online platforms)
• Following through company process and procedures – Critical thinking
• Strong attention to detail, time management and communication skills
• A solutions-focused mindset with the ability to prioritise and take initiative
• Understanding of TEO compliance, NZQA, Funding or TEC processes is a bonus

Why Work With Us?

• Supportive and values-driven team culture
• Great central location in Greenlane with accessible transport
• A range of staff benefits and rewards programme
• Regular team events, celebrations and wellness initiatives

We look forward to welcoming a passionate and motivated team player into our Edvance whānau!

Due to the high volume of applicants, only shortlisted candidates will be contacted.