Product Manager

Kāinga Ora - Homes and Communities; Auckland; On-site; NZD 65,000 - 90,000; Full time

Benefits offered by this job

Five weeks' annual leave

Insurance package

Flexible working arrangements

Career development opportunities

Job summary

Kāinga Ora - Homes and Communities in Auckland is seeking an organized, proactive Product Manager to join our Digital IT team for an 18-month fixed-term assignment. You will support a portfolio of technology products, help maintain service continuity, and contribute to planning and roadmaps during a technology transition.

The role emphasizes strong stakeholder engagement, autonomy and delivering value in a complex housing and community context, with opportunities for professional development and

Qualifications

• Experience in product management and roadmap planning.
• Ability to translate business needs into clear requirements.
• Proven collaboration across technical and non-technical teams.

Responsibilities

• Support day-to-day management of multiple technology products and platforms.
• Work with stakeholders to understand operational needs, priorities, issues and risks.
• Coordinate maintenance, support and improvements for established products.
• Maintain service continuity while products transition towards retirement or replacement.
• Support product planning and roadmap management for a new product.
• Collaborate with Digital IT teams, peers, vendors and stakeholders to coordinate activity and resolve issues.
• Build knowledge of products, users and business processes they support.
• Maintain clear product information, priorities, decisions, risks and actions.
• Provide practical, customer-focused advice throughout the transition.
• Drive transparency around platform risks, dependencies, priorities and outcomes.
• Partner with vendors to influence product direction with value for money.

Skills

Product management

Application management

Business analysis

Stakeholder management

Technology delivery

Service delivery

Job description

• Maintain product service continuity and contribute to product planning and roadmap management
• Shape better outcomes for New Zealanders
• 18 month fixed-term Auckland-based role

Te whiwhinga mahi - Our opportunity

We are looking for an organised, proactive and customer-focused Product Manager to join our Digital IT team for an 18-month fixed term.
Reporting to the Business Technology Solutions Manager - Asset and Infrastructure Planning and Delivery; this role will provide additional product management capacity during an important technology transition. You will support a portfolio of technology products and platforms, helping ensure they remain stable, supported and fit for purpose while the organisation transitions towards a new integrated solution.
You will work across a mix of established products and a new product being introduced. For existing products, the focus will be on maintaining service continuity, coordinating essential support and improvements, managing risks and dependencies, and helping stakeholders navigate the transition. For the new product, you will contribute to product planning and roadmap management as it is implemented and established.
This is a hands-on role for someone who can work with a good level of autonomy, manage competing priorities and build strong relationships across the business and Digital IT.

What you'll be doing:

• Supporting the day-to-day management of multiple technology products and platforms
• Working with stakeholders to understand operational needs, priorities, issues and risks
• Coordinating essential maintenance, support and fit-for-purpose improvements for established products
• Helping maintain service continuity while products transition towards retirement or replacement
• Supporting product planning and roadmap management for a new product
• Working closely with Digital IT teams, peers, vendors and business stakeholders to coordinate activity and resolve issues
• Building knowledge of the technology products, their users and the business processes they support
• Maintaining clear product information, priorities, decisions, risks and actions
• Providing practical, customer-focused advice and support throughout the transition
• Driving transparency around platform risks, dependencies, priorities, and outcomes
• Partnering with vendors to influence product direction while ensuring strong performance and value for money

Ngā pūmanawatanga ōu - What you will bring

We're seeking an experienced product professional who can combine strategic thinking with practical delivery focus. If you are highly organised, able to plan, prioritise and follow through on actions and have a proactive approach we’d love to hear from you.

You'll bring:

• Sound experience in product management, application management, business analysis, service delivery, technology delivery or a related discipline
• Clear communication skills across both technical and non-technical audiences, including the ability to translate complex business needs into clear, structured requirements
• An aptitude to quickly learn technology products, business processes and operational environments
• Comfort in managing multiple products, stakeholders and competing priorities
• A strong customer and stakeholder focus and mindset – skilled in building trusted relationships and taking the time to understand customer and business needs
• Strong skills and experience working collaboratively across Digital IT, business teams and external providers
• A drive for delivering measurable outcomes

Experience or knowledge of the building and construction industry, building consent processes, and home lending or home ownership products would be advantageous.

Nōu te rourou - What's in it for you?

We offer competitive salaries, five weeks' annual leave and a benefits package including a range of insurances, flexible working arrangements and career development. These benefits are described in more detail here https://careers.kaingaora.govt.nz/a-great-place-to-work/benefits
As a Kāinga Ora - Homes and Communities employee, we want to make sure that you have all the tools and support you need. We want to ensure you are healthy and have work-life balance. We also want to support and grow your personal and career development through on-the-job learning, training courses, secondments and study opportunities.

Mō mātou - Our Organisation

At Kāinga Ora, ours is the important responsibility of transforming New Zealand’s housing choices, outcomes and the entire housing sector by creating homes and communities that allow New Zealanders to thrive.
What is exciting about working for Kāinga Ora is getting the chance to make a real and positive impact on New Zealanders’ lives. With skills, planning and purposeful action, our people are creating the homes and neighbourhoods that will build the future of Aotearoa.
We are passionate about transforming New Zealand for the better. That includes being a trusted partner for Māori and iwi, protecting and enabling their rights, interests and aspirations under the guidance of Te Tiriti o Waitangi.

Ō tātou uara - Our values

Our values were developed by us, for us. They unite us as an organisation and guide how we work every day. Our values are:

• Manaakitanga – People at the Heart
• Mahi Tahi – Better Together
• Whanake – Be Bold

Tūhono mai - Join us

If you have any questions about this role, please contact [e-mail]

Applications close Wednesday 7th October at 5.00pm

We value diversity and are committed to working with each other and our customers in an inclusive and respectful way. We welcome applicants from all walks of life and appreciate the richness of experience that your point of difference brings to the organisation.

If you don’t tick all the boxes in this listing but think that you could be a great fit based on your unique background and skillset, we would welcome an application from you.