Processing Officer DV Team

Ministry of Justice - New Zealand; Wellington; On-site; NZD 56,000 - 74,000; Full time

Benefits offered by this job

Glasses contributions

Internal training courses

Inclusive networks

Counselling sessions

Long service leave

Gym discounts

Access to journals and databases

Job summary

The Ministry of Justice invites applications for a Processing Officer in the Domestic Violence Programmes Team in Wellington (Thorndon). This permanent, full‑time role is non‑customer facing and focuses on data entry, referral preparation and processing, and handling queries via email and phone.

You will join a dedicated team delivering high‑quality processing functions to the Courts and support services to participants, requiring attention to detail and a commitment to accuracy.

Qualifications

• Experience managing multiple databases and data entry
• Processing and referral preparation experience
• Ability to manage queries via email and phone with attention to detail

Responsibilities

• Perform data entry and referral processing
• Support processing functions for Courts and participants
• Manage queries via email and telephone with accuracy
• Work both autonomously and as part of a team to ensure high standards

Skills

Understanding of Family Violence

Commitment to Te Ao Māori

Written and oral communication

Computer skills

Highly organized

Autonomous and collaborative

Quality and accuracy

Job description

Te Haeata/The Opportunity

We are looking for a talented administrator to join the Domestic Violence Programmes Team as a Processing Officer.

Job Description

Processing Officer

Wellington (Thorndon)

Permanent, Full Time

The Processing Officer is an integral part of a dedicated team delivering high-quality processing functions to the Courts in New Zealand, as well as ensuring that participants have access to support programmes. The position is non-customer facing and involves data entry, referral preparation and processing, managing queries via email and over the phone, so an individual with experience managing multiple databases would be a good fit for this position. An eye for detail is essential to this position, as is the ability to provide high-quality customer service.

Ō Pūkenga/Skills And Experience

• Have an understanding of the impacts of Family Violence
• A commitment to Te Ao Māori
• Have strong standard of written and oral communication
• Have solid computer skills
• Be highly organised
• Be able to work autonomously and collaboratively
• Be dedicated to quality and accuracy

No candidate will meet every single desired qualification. If your experience looks a little different from what we have outlined and believe you can bring value to the role, we'd love to hear from you!

Mō mātou/ About us

At Te Tāhū o te Ture - the Ministry of Justice, we're committed to strengthening people's trust in the law of Aotearoa, New Zealand.

We are a friendly, exciting, and diverse group, and we are all great communicators and relationship builders. We encourage and inspire our teams through energy, enthusiasm, integrity, and a consistent focus on what is important – making the ministry a great place to be.

As an organisation we support our people with building their wellbeing knowledge and understanding offering a range of wellbeing tools and support, as well as job security for our staff.

Joining Te Tāhū o te Ture means you will become part of an organisation that welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations, disabilities and religions.

Ngā painga o tēnei wāhi mahi/What's great about working here

Benefits

• Contributions to prescriptions for glasses
• Access to a range of internal training courses to grow both technical and soft skills, including Te Ao Māori
• Access to a variety of inclusive and proactive networks, including Pasefika, Māori, Rainbow and Women's.
• Free and confidential counselling sessions
• Transfer of Public Sector long service leave
• Discounted rates for gym membership, dental services and health insurance
• Subscription to NZ news outlets and access to international research databases, eJournals and e-resources.

Utu ā-tau / Salary

Salary Range: $56,343 - $74,416 based on skills and experience. The average starting salary is $56,343.

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