Processing Officer Dv Team

Ministry Of Justice; Wellington; On-site; NZD 56,000 - 74,000; Full time

Benefits offered by this job

Contributions to glasses prescriptions

Internal training courses (Te Ao Māori

Inclusive networks: Pasefika, Māori, R

Free confidential counselling

Public sector long service leave

Discounted gym, dental, health

NZ news & research databases access

Job summary

Ministry of Justice in Wellington (Thorndon) is seeking a Processing Officer for the Domestic Violence Programmes Team. The role is permanent, full-time, and involves data entry, referral preparation, and processing to support Courts in New Zealand.

The position is non-customer facing and requires meticulous data handling and strong communication. You will work autonomously and collaboratively, ensuring high-quality processing and providing timely responses to queries by email and phone.

Qualifications

• Understanding the impacts of Family Violence.
• Commitment to Te Ao Māori.
• Strong written and oral communication skills.
• Solid computer skills and data handling.

Responsibilities

• Data entry and processing for the Courts.
• Referral preparation and processing tasks.
• Manage queries via email and phone.
• Experience managing multiple databases and maintaining accuracy.

Skills

FV awareness

Te Ao Māori commitment

Written & verbal communication

Computer literacy

Organization

Autonomy & collaboration

Quality & accuracy

Job description

Job Description

Processing Officer

Wellington (Thorndon)

Permanent, Full Time

Te Haeata/The Opportunity

We are looking for a talented administrator to join the Domestic Violence Programmes Team as a Processing Officer.

The Processing Officer is as an integral part of a dedicated team delivering high-quality processing functions to the Courts in New Zealand, as well as ensuring that participants have access to support programmes.

The position is non-customer facing and involves data entry, referral preparation and processing, managing queries via email and over the phone, so an individual with experience managing multiple databases would be a good fit for this position. An eye for detail is essential to this position, as is the ability to provide high-quality customer service.

Ō pūkenga/Skills and Experience

To be successful in this role you will:

• Have an understanding of the impacts of Family Violence
• A commitment to Te Ao Māori
• Have strong standard of written and oral communication
• Have solid computer skills
• Be highly organised
• Be able to work autonomously and collaboratively
• Be dedicated to quality and accuracy

No candidate will meet every single desired qualification. If your experience looks a little different from what we have outlined and believe you can bring value to the role, we'd love to hear from you!

Mō mātou/ About us

At Te Tāhū o te Ture - the Ministry of Justice, we're committed to strengthening people's trust in the law of Aotearoa, New Zealand.

We are a friendly, exciting, and diverse group, and we are all great communicators and relationship builders. We encourage and inspire our teams through energy, enthusiasm, integrity, and a consistent focus on what is important – making the ministry a great place to be.

As an organisation we support our people with building their wellbeing knowledge and understanding offering a range of wellbeing tools and support, as well as job security for our staff.

Joining Te Tāhū o te Ture means you will become part of an organisation that welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations, disabilities and religions.

Ngā painga o tēnei wāhi mahi/What's great about working here

Benefits:

• Contributions to prescriptions for glasses
• Access to a range of internal training courses to grow both technical and soft skills, including Te Ao Māori
• Access to a variety of inclusive and proactive networks, including Pasefika, Māori, Rainbow and Women's.
• Free and confidential counselling sessions
• Transfer of Public Sector long service leave
• Discounted rates for gym membership, dental services and health insurance
• Subscription to NZ news outlets and access to international research databases, eJournals and e-resources.

Utu ā-tau / Salary

Salary Range: $56,343 - $74,416 based on skills and experience. The average starting salary is $56,343.