Probation Officer - Palmerston North

New Zealand Government; Whanganui; On-site; NZD 71,000 - 91,000; Full time

Job summary

Ara Poutama Aotearoa - Department of Corrections in Palmerston North is hiring a Probation Officer. You will work with people in the community and their whānau to address criminogenic behaviours and reduce reoffending, using manaaki, kaitiaki, wairua, rangatira, and whanau principles.

The role focuses on wellbeing and public safety, with a 40-hour week. The position is full-time and permanent, Tuesday to Friday work pattern, dedicated to community-based supervision and reporting for Courts and

Qualifications

• Relate to people from diverse cultures and backgrounds.
• Excellent spoken and written communication skills.
• Ability to work in a team and motivate others.
• Remain positive and resilient in difficult situations.
• Think critically and assess information for decision-making.

Responsibilities

• Manage community-based sentences and orders.
• Prepare reports for Courts and the New Zealand Parole Board.
• Contribute to public safety and wellbeing through manaaki-led practice.
• Treat individuals with mana and dignity, building trustworthy relationships.

Skills

Cross-cultural communication

Written and spoken communication

Teamwork and motivation

Resilience under pressure

Critical thinking and information-scan

Job description

We need positive role models with a passion for empowering others!

• This is a challenging role that can have a positive impact on your community.
• Full-time, permanent opportunity based in Palmerston North Mō te tūnga

About the role

As Probation Officer for Ara Poutama Aotearoa (Department of Corrections), you will work with people we manage in the community and their whanau to address criminogenic behaviours and reduce reoffending. Using principles of manaaki, kaitiaki, wairua, rangatira, and whanau, you will manage community-based sentences and orders, whilst also preparing reports for the Courts and New Zealand Parole Board. You will contribute to public safety, viewing this through the lens of manaaki, positive relationships, and the uplifting of wellbeing of people we manage in the community. By focusing on the wellbeing of the person who has come into our management, you will help reduce the chances of them returning to the justice system. You will treat those under our management with respect, upholding their mana and dignity. Being a Probation Officer is an incredibly exciting opportunity to make a real difference in your community. You'll have the chance to connect with people, build strong relationships, and do something which really makes a difference and improves public safety. Fulltime permanent position available working Monday to Friday, 40 hours per week.

About you

We are looking for people who:

• Are able to relate to people from a range of cultures and backgrounds
• Have excellent spoken and written communication skills
• Can work in a team and motivate others
• Can remain positive and resilient in difficult situations
• Are able to think critically and assess information

If you have worked with large caseloads before then this is a distinct advantage. In line with our Strategy Hōkai Rangi, we are prioritising applications from people who have experience in a Kaupapa Māori or Pasifika environment and / or a willingness to learn. Please highlight any relevant experience and / or language skills in your application. You'll also need a Full New Zealand Drivers Licence, and applicants must have the legal right to work in New Zealand. In line with Immigration New Zealand requirements, we are required to give priority to candidates who already hold this right. As a result, we may not be able to support visa applications for this role.

Ngā painga

The full salary range (Level 1 - 5) is $70,956 to $91,307. Appointment and remuneration will reflect skills and experience relevant to the role.

About us

Join Ara Poutama Aotearoa - Department of Corrections, where your work will contribute to improving public safety, reducing re-offending, and address the overrepresentation of Māori in correctional facilities. As a values-led organisation, we use the principles of rangatira (leadership), manaaki (respect), wairua (spirituality), kaitiaki (guardianship), and whānau (relationships) to guide our work and achieve the goals of our Hōkai Rangi strategy. We value inclusion and diversity in our workforce, and as a Public Service organisation we are committed to building a workforce that reflects the public we serve. We strive to make our recruitment process fair, and we encourage you to discuss reasonable accommodations with us if required.

Applications close on : Monday, 2nd November 2026.