Probation Officer - Auckland

Marketplace; Auckland; Hybrid; NZD 71,000 - 91,000; Full time

Job summary

Ara Poutama Aotearoa – Department of Corrections in Auckland is seeking a Probation Officer. You will work with individuals and whānau in the community to address risk, prepare reports for courts and the Parole Board, and contribute to safer communities through manaaki and respect.

The role emphasizes Māori and Pasifika engagement, strong communication, teamwork, and resilience in challenging settings. Full NZ driver licence and work rights required.

Qualifications

• Well-developed communication skills enabling relationships with diverse people.
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• Produces written communication that is clear, concise, and logical.
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• Ability to plan and organise at a detailed level to use resources effectively.
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• Team participation and knowledge sharing to support colleagues.
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• Full New Zealand Driver Licence and legal right to work in NZ for at least 24 months.

Responsibilities

• Manage community-based sentences and orders to support public safety.
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• Prepare reports for the Courts and New Zealand Parole Board.
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• Contribute to wellbeing, manaakitanga, and respectful engagement with people in our management.
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• Work with clients and whānau to address criminogenic behaviours and reduce reoffending.
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Skills

Communication

Cultural awareness

Teamwork

Resilience

Critical thinking

Job description

# Probation Officer - Auckland at Ara Poutama Aotearoa (Department of Corrections), Auckland (Tāmaki Makaurau)## Mō tēnei tūranga mahi | About this role**Probation Officer – Auckland Region*** We need positive role models with a passion for empowering others!* This is a challenging role that can have a positive impact on your community.* Our full-time, permanent roles are available across the Auckland region. With service centres spanning from the North Shore to Ōtāhuhu, as well as locations throughout central and west Auckland,**Mō te tūnga | About the role**Being a Probation Officer is an incredibly exciting opportunity to make a real difference in your community. You'll have the chance to connect with people, build strong relationships, and do something which really makes a difference and improves public safety.As a Probation Officer for Ara Poutama Aotearoa (Department of Corrections), you will work with people we manage in the community and their whanau to address criminogenic behaviours and reduce reoffending. Using principles of manaaki, kaitiaki, wairua, rangatira, and whanau, you will manage community-based sentences and orders, whilst also preparing reports for the Courts and New Zealand Parole Board.You will contribute to public safety, viewing this through the lens of manaaki, positive relationships, and the uplifting of wellbeing of people we manage in the community. By focusing on the wellbeing of the person who has come into our management, you will help reduce the chances of them returning to the justice system. You will treat those under our management with respect, upholding their mana and dignity.**Mōu | About you**We are looking for people who:* Are able to relate to people from a range of cultures and backgrounds* Have excellent spoken and written communication skills* Can work in a team and motivate others* Can remain positive and resilient in difficult situations* Are able to think critically and assess informationIn line with our Strategy *Hōkai Rangi*, we are prioritising applications from people who have experience in a Kaupapa Māori or Pasifika environment and/or a willingness to learn. Please highlight any relevant experience and/or language skills in your application**Ngā pūkenga me ngā wheako | Skills and experience*** Well-developed communication skills that enable you to build working relationships with a wide range of people* Produces written communication that is clear, concise and logical, and of a high standard that is easily understood by the reader* Ability to plan and organise at a detailed level to ensure effective use of available resources* Can participate within a team environment, passing on knowledge that can help others* We require a **Full New Zealand Driver Licence and a legal right to work in New Zealand without restriction, for a minimum of 24 months**.**Ngā painga | The benefits**The full salary range (Level 1 to Level 5) is **$70,956 to $91,307**. Appointment and remuneration will reflect skills and experience relevant to the role, with **Step 1 at $70,956 and Step 2 at $75,947**. **Appointment at Steps 3 to 5 is reserved for candidates with previous Probation Officer experience and demonstrated experience managing a full caseload.****Mō mātou | About us**Join Ara Poutama Aotearoa - Department of Corrections, where your work will contribute to improving public safety, reducing re-offending, and address the overrepresentation of Māori in correctional facilities. As a values-led organisation, we use the principles of rangatira (leadership), manaaki (respect), wairua (spirituality), kaitiaki (guardianship), and whānau (relationships) to guide our work and achieve the goals of our Hōkai Rangi strategy.We value inclusion and diversity in our workforce, and as a Public Service organisation we are committed to building a workforce that reflects the public we serve. We strive to make our recruitment process fair, and we encourage you to discuss reasonable accommodations with us if required.**Tono ināianei | Apply Now**To submit an application and view the position description, click the apply link. All applications must be submitted through our careers site to ensure transparency – applications received via email will not be considered.When applying, submit a tailored **CV and a cover letter** describing your **motivation** for joining the department highlighting **relevant skills and experience and the alignment to our work.****Applications will now close on Wednesday 18th September 11:59pm**If you have any questions or want to learn more about a career with us, contact [e-mail] or visit **careers.corrections.govt.nz.**## Ngā taipitopito tūranga mahi | Job details| | || --- | --- || Employer: | Ara Poutama Aotearoa (Department of Corrections) || Location: | Auckland (Tāmaki Makaurau) || Position type: | Permanent || Category: | Community Services || Date listed: | 04-Nov-2026 || Salary range: | $70,956 - $91,307 || Closing date: | 18-Nov-2026 || Reference: | NZ/1956044 || Attachment: | Probation Officer - Job Description.pdf (PDF, 54KB)Position Description || File links: | || Website: | |Note: You may be redirected to the employer's careers website.