Probation Officer - Auckland

New Zealand Government; Auckland; On-site; NZD 71,000 - 91,000; Full time

Job summary

Ara Poutama Aotearoa – Department of Corrections is advertising a Probation Officer position across the Auckland region. You will work with people and whanau to address criminogenic behaviours and reduce reoffending, while supporting community safety and wellbeing.

The role focuses on manaaki, wairua, and respect, requiring strong communication, teamwork, and resilience. A full NZ driver license and legal right to work for at least 24 months are essential.

Qualifications

• Excellent spoken and written communication across diverse communities.
• Full NZ driver license and legal right to work in NZ for 24 months.
• Ability to work in a team and remain resilient in difficult situations.

Responsibilities

• Manage community-based sentences and orders to improve public safety.
• Prepare reports for Courts and the NZ Parole Board.
• Build positive relationships and support whanau wellbeing.

Skills

Communication

Written communication

Planning & organisation

Team participation/knowledge sharing

Job description

Probation Officer – Auckland Region

• We need positive role models with a passion for empowering others!
• This is a challenging role that can have a positive impact on your community.
• Our full‑time, permanent roles are available across the Auckland region. With service centres spanning from the North Shore to Ōtāhuhu, as well as locations throughout central and west Auckland.
• Mŋ te tūnga

About the role

Being a Probation Officer is an incredibly exciting opportunity to make a real difference in your community. You'll have the chance to connect with people, build strong relationships, and do something which really makes a difference and improves public safety. As a Probation Officer for Ara Poutama Aotearoa (Department of Corrections), you will work with people we manage in the community and their whanau to address criminogenic behaviours and reduce reoffending. Using principles of manaaki, kaitiaki, wairua, rangatira, and whanau, you will manage community‑based sentences and orders, whilst also preparing reports for the Courts and New Zealand Parole Board. You will contribute to public safety, viewing this through the lens of manaaki, positive relationships, and the uplifting of wellbeing of people we manage in the community. By focusing on the wellbeing of the person who has come into our management, you will help reduce the chances of them returning to the justice system. You will treat those under our management with respect, upholding their mana and dignity.

About you

• Are able to relate to people from a range of cultures and backgrounds
• Have excellent spoken and written communication skills
• Can work in a team and motivate others
• Can remain positive and resilient in difficult situations
• Are able to think critically and assess information

In line with our Strategy Hōhŋdai Rangi, we are prioritising applications from people who have experience in a Kaupapa Māori or Pasifika environment and/or a willingness to learn. Please highlight any relevant experience and/or language skills in your application.

Ngą puŋkenga me gńŋ wheako | Skills and experience

• Well‑developed communication skills that enable you to build working relationships with a wide range of people
• Produces written communication that is clear, concise and logical, and of a high standard that is easily understood by the reader
• Ability to plan and organise at a detailed level to ensure effective use of available resources
• Can participate within a team environment, passing on knowledge that can help others

We require a Full New Zealand Driver Licence and a legal right to work in New Zealand without restriction, for a minimum of 24 months.

Ngą painga | The benefits

The full salary range (Level 1 to Level 5) is $70,956 to $91,307. Appointment and remuneration will reflect skills and experience relevant to the role, with Step 1 at $70,956 and Step 2 at $75,947. Appointment at Steps3 to5 is reserved for candidates with previous Probation Officer experience and demonstrated experience managing a full caseload.

Mŋ mątŋ | About us

Join Ara Poutama Aotearoa - Department of Corrections, where your work will contribute to improving public safety, reducing re‑offending, and address the overrepresentation of Māori in correctional facilities. As a values‑led organisation, we use the principles of rangatira (leadership), manaaki (respect), wairua (spirituality), kaitiaki (guardianship), and whānau (relationships) to guide our work and achieve the goals of our Hōhŋdai Rangi strategy. We value inclusion and diversity in our workforce, and as a Public Service organisation we are committed to building a workforce that reflects the public we serve. We strive to make our recruitment process fair, and we encourage you to discuss reasonable accommodations with us if required.