Principal Quality Assurance

Hutt City Council; Lower Hutt; On-site; NZD 110,000 - 140,000; Full time

Benefits offered by this job

Free access to Council pools

Discounted memberships/premiums

Flexible working arrangements

Ongoing development and wellbeing

Additional leave days

Job summary

Hutt City Council is seeking a Principal Quality & Assurance in the Building Control Unit to lead policy development, QA systems, and continuous improvement. This permanent full-time role collaborates with operational leaders to ensure high-quality outcomes and accreditation compliance.

You will drive audits, staff training, and cross-team improvements, strengthening QA practices across the Building Control Unit and engaging with internal and external stakeholders to deliver efficient, compliant

Qualifications

• Significant experience in quality assurance and policy development.
• Strong knowledge of regulatory environments and QA frameworks.
• Ability to analyse processes and implement improvements.
• Experience leading audits and quality initiatives.
• Excellent communication and stakeholder engagement skills.
• Confidence coaching and developing technical teams.
• Strong organisational skills with multi-priority management.

Responsibilities

• Lead development, review, and implementation of operational policies and guidance.
• Manage the Building Consent Authority Quality Management System.
• Coordinate internal audits, competency assessments, and QA activities.
• Facilitate staff training and capability development.
• Identify and implement process improvements for efficiency and compliance.
• Support accreditation requirements and external audits.
• Lead cross-team improvement projects and stakeholder collaboration.
• Build strong relationships with internal and external stakeholders.

Skills

Audits & governance

Policy development

Process improvement

Stakeholder engagement

Training & coaching

Quality management systems

Regulatory awareness

Leadership

Job description

Opportunity to make a positive impact in our community Varied, Challenging and interesting work Work as part of a highly engaged, friendly and cohesive team

About the role

Make a difference in your community as part of the Quality Assurance (Building) team, this role is permanent full-time 40 hours per week. As our Principal Quality & Assurance, you will play a key role in ensuring our systems, processes, policies, and people are supported to deliver high-quality outcomes. You will work closely with operational leaders and stakeholders to drive continuous improvement, maintain accreditation requirements, support capability development, and strengthen quality assurance practices across the Building Control Unit.

Job Description

• Leading the development, review, and implementation of operational policies, procedures, and guidance documentation.
• Managing and continuously improving the Building Consent Authority Quality Management System.
• Coordinating internal audits, competency assessments, and quality assurance activities.
• Facilitating staff training, capability development, and continuous learning opportunities.
• Identifying and delivering process improvements that enhance efficiency, compliance, and customer outcomes.
• Supporting accreditation requirements and external audits.
• Leading improvement projects and collaborating across teams to ensure successful delivery of business initiatives.
• Building strong relationships with internal and external stakeholders across the regulatory environment.

About you

You'll be a motivated quality and policy professional who enjoys solving problems, influencing change, and working collaboratively to achieve results.

• Significant experience in quality assurance, policy development, process improvement, capability development, or a related field.
• Strong knowledge of regulatory environments, compliance frameworks, and quality management systems.
• The ability to analyse business processes and identify practical improvement opportunities.
• Experience leading audits, developing procedures, and implementing quality initiatives.
• Excellent communication, facilitation, and stakeholder engagement skills.
• Confidence coaching, training, and supporting technical teams.
• Strong organisational skills and the ability to manage multiple priorities.
• Experience within Building Control, regulatory services, local government, or accreditation environments will be highly regarded.

What we offer

• Free access to Council pools
• Discounted memberships / premiums
• Flexible working arrangements
• Ongoing development and wellbeing support
• Additional leave days over and above 4 weeks annual leave

We’re committed to providing a working environment that embraces, values and reflects the diversity of the community we serve.

We recognise rewarding you is not only about your pay, so we’ve outlined some of the great benefits that may be available to you.

Read more about them here: careers.huttcity.govt.nz/your-total-rewards

Applications close Monday 30 November 2026 Please note we may review applications before the closing date and encourage you to apply as soon as possible. We reserve the right to withdraw the job advertisement at any time.

Kia noho mai tēnei tāone hei pou herenga waka, hei pou herenga kaupapa, hei wāhi whai hua ki hōna iwi. At Hutt City Council our vision is to build a connected, resilient and inclusive city where all of our people thrive. He aha te mea nui o te ao? He tangata, he tangata, he tangata. What is the most important thing in the world? It is the people, it is the people, it is the people. Working here is truly rewarding, knowing across all our roles, we're making a genuine difference to Te Awa Kairangi ki Tai Lower Hutt. We're a team of leaders, planners, connectors and creators designing our future alongside our communities. Tūhono mai. Come join us!