Practice Manager - Lead a Busy Dental Team (Fixed-Term)

Lumino The Dentists; Kaitaia; On-site; NZD 75,000 - 95,000; Full time

Benefits offered by this job

On-site parking

Training & development

Support from national network

Job summary

Lumino Kaitaia is seeking an experienced Practice Manager to lead day-to-day operations and support both patients and the team. This full-time fixed-term role focuses on delivering exceptional patient care, staff management, and process improvement in a busy dental practice.

The ideal candidate will bring leadership, strong communication, and healthcare experience, with a proactive, solutions-focused mindset.

Qualifications

• Previous experience in a Practice Manager, Office Manager, Team Leader, Business Manager, or similar leadership role.
• Strong organisational and multitasking skills.
• Excellent communication and relationship-building abilities.
• A positive, solutions-focused approach.
• Confidence working in a fast-paced environment.
• Experience within healthcare, dental, or a customer-focused industry would be highly regarded.
• Strong administration and computer skills.
• The ability to motivate, coach, and support team members to achieve success.
• Valid NZ work rights

Responsibilities

• Leading and supporting a high-performing team to deliver exceptional patient care.
• Managing reception operations and providing front-of-house support when required.
• Overseeing practice administration, staff scheduling, and daily operational workflows.
• Supporting a positive and collaborative team culture.
• Managing patient enquiries and ensuring an outstanding patient experience.
• Monitoring practice performance, billing processes, and operational efficiency.
• Working closely with clinicians and support teams to achieve practice goals and drive continuous improvement.
• Supporting recruitment, onboarding, and employee development initiatives as required.
• Ensuring compliance with company policies, procedures, and health and safety requirements.

Skills

Leadership

Communication

Organisational skills

Relationship-building

Healthcare experience

Tools

Microsoft Office

Practice management software

Job description

Lumino Kaitaia is seeking an experienced Practice Manager to lead day-to-day operations and support both patients and the team. This full-time fixed-term role focuses on delivering exceptional patient care, staff management, and process improvement in a busy dental practice.

The ideal candidate will bring leadership, strong communication, and healthcare experience, with a proactive, solutions-focused mindset.