Planned Care Administrator

CGR Services; Otago; On-site; NZD 68,000 - 72,000; Full time

Job summary

Health New Zealand | Te Whatu Ora Southern in Dunedin is seeking a highly organised Planned Care Administrator to join the Planned Care Team. The role supports non-acute health care delivery across primary, rural and hospital settings and offers a clear path to more senior roles in health administration.

You will provide administrative support, manage shared inboxes, maintain patient and service information in Health NZ systems, coordinate meetings, and deliver excellent patient-facing service

Qualifications

• At least 12 months administration experience in a busy environment.
• Experience or interest in healthcare.
• Relevant tertiary qualification.
• Experience contributing to improvement initiatives.

Responsibilities

• Provide professional administrative support to the Planned Care Team
• Monitor shared inboxes and ensure timely follow-up of requests.
• Maintain accurate patient and service information within Health NZ systems.
• Support data quality and audit activities.
• Coordinate meetings, agendas, minutes and action tracking.
• Maintain electronic filing systems and records.
• Deliver excellent customer service to patients and stakeholders.
• Work collaboratively with clinicians, managers and administration teams.

Skills

Administration experience

Healthcare interest

Process improvement

Education

Relevant tertiary qualification

Job description

Planned Care Administrator Dunedin Permanent, Full time Salary Band $67,943 - $72,495, depending on experience Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the role

We are seeking a highly organised and motivated Administrator to join our Planned Care Team in Dunedin. The Planned Care team work across the Southern district and encompasses all aspects of non-acute health care delivered across primary, rural and hospital settings. For someone interested in a career in health administration or management this role is a great starting point and will set you up for more advanced roles within health care.

Key responsibilities

• Provide professional administrative support to the Planned Care Team
• Monitor shared inboxes and ensure timely follow-up of requests.
• Maintain accurate patient and service information within Health NZ systems.
• Support data quality and audit activities.
• Coordinate meetings, agendas, minutes and action tracking.
• Maintain electronic filing systems and records.
• Deliver excellent customer service to patients and stakeholders.
• Work collaboratively with clinicians, managers and administration teams.

If you are an organised administrator who enjoys working with people and wants to make a genuine contribution to healthcare delivery, we would love to hear from you.

About the Team/Service/Location

We offer a supportive and collaborative team environment with opportunities for professional development growth. This is a meaningful role supporting healthcare delivery across the Southern region in a workplace committed to equality, diversity and inclusion. Based in Dunedin, you will be part of Health New Zealand | Te Whatu Ora Southern, which provides health services to more than 350,000 people across the largest geographical region in New Zealand. Our people are committed to delivering excellent care and improving health outcomes for our communities.

About you

You will be positive, adaptable and organised, with excellent attention to detail and a commitment to delivering outstanding administrative support. We will consider University graduates with an interest in starting a career in health.

Ideal qualifications

• At least 12 months administration experience in a busy environment.
• Experience or interest in healthcare.
• Relevant tertiary qualification.
• Experience contributing to improvement initiatives.

Working at Health New Zealand Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community.

We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.