Pizza Store Manager - Lead Operations & Customer Experience

The Christmas Heirloom Company; Wellington; Vor Ort; NZD 65.000 - 90.000; Vollzeit

Zusammenfassung

The Christmas Heirloom Company in Wellington seeks a Store Manager to oversee day-to-day operations of a busy store. You will coordinate kitchen, front of house, and stock flow, supervise staff, and ensure service standards, food safety, and customer satisfaction.

Candidates should have 1 year of experience or a diploma, be able to stand for long periods, and hold a driving licence. Weekend and holiday shifts are required; strong leadership and stock control skills are essential.

Qualifikationen

• Diploma or 2–3 years work experience in a relevant role.
• Retail or food-service experience is advantageous.
• Ability to work independently.
• Weekend, public holiday and some split shift work required.
• Hold a driving licence or willing to obtain after joining.

Aufgaben

• Oversee overall store operations and ensure smooth functioning.
• Manage rostering to ensure adequate staffing.
• Supervise staff including kitchen, front of house and stock team.
• Maintain high standards of customer service and food safety.
• Organise stock in dry storage, chiller and freezer areas.
• Monitor stock levels and conduct stock takes and audits.
• Develop pricing strategies and promotional activities.
• Manage supplier relationships and purchasing policies.
• Address customer complaints promptly and professionally.
• Ensure health and safety compliance across the store.

Kenntnisse

Staff supervision

Roster management

Food safety

Customer service

Stock control

Procurement

Marketing

Budgeting

Cash handling

Leadership

Ausbildung

Diploma qualification

Tools

POS systems

Jobbeschreibung

The Christmas Heirloom Company in Wellington seeks a Store Manager to oversee day-to-day operations of a busy store. You will coordinate kitchen, front of house, and stock flow, supervise staff, and ensure service standards, food safety, and customer satisfaction.

Candidates should have 1 year of experience or a diploma, be able to stand for long periods, and hold a driving licence. Weekend and holiday shifts are required; strong leadership and stock control skills are essential.