Peer Manager

QJumpers Recruitment Services; Hamilton; Hybrid; NZD 92,000 - 105,000; Full time

Benefits offered by this job

Salary: NZD 92,414–104,707 per year

22 days annual leave

Job summary

Odyssey in central Hamilton is seeking an experienced peer specialist to lead a recovery-focused, peer-led service within a community cafe. You will work with the Café Manager and a multidisciplinary team of peers, cultural clinical specialists, to provide a welcoming space for people in distress and to link them to ongoing support or referrals.

The role operates Tuesday to Saturday, 7:30am to 4:00pm, and aims to create a safe environment for both attendees and the general public who buy food

Qualifications

• Experience managing a peer service in social services, mental health or addictions.
• Lived experience and understanding of mental health/addictions challenges.
• Knowledge of intentional peer-led approaches and wellbeing/recovery strategies.
• Experience leading and developing others.
• Strong networking and people skills with diverse stakeholders.
• Ability to assess risk, diffuse conflict and adapt to changing situations.
• Understanding of Te Tiriti o Waitangi and tikanga Māori.
• Self-motivated, well-organised and adaptable.

Responsibilities

• Lead a new recovery-focused, peer-led service within a community café.
• Create a welcoming, safe and inclusive environment aligned with culture and wellbeing.
• Collaborate with Café Manager and a multi-disciplinary team of peers and clinical specialists.
• Support attendees to access ongoing care or appropriate referrals.
• Build and sustain relationships with stakeholders and partners.

Skills

Peer service management

Lived experience

Peer-led approaches

Leadership & staff development

Networking & stakeholder engagement

Risk assessment & conflict resolution

Te Tiriti o Waitangi understanding

Adaptability & self-motivation

Job description

We have an exciting full-time opportunity for an experienced peer specialist with service management experience to lead a new recovery-focused, peer-led service within a community café, based in central Hamilton and operating Tuesdays to Saturdays from 7:30am to 4:00pm.

You will be responsible for creating a welcoming, safe and inclusive café environment, working closely with the Café Manager and a multi-disciplinary team of peer, cultural clinical specialists. Our aim is to create a friendly and safe space where people with mental health or addiction-related distress can drop in for coffee, connection, and receive support or be referred to other services for ongoing care as appropriate. The café will also be open to the general public, who will be able to buy food and beverages from the café.

Our ideal candidate will have:

• Experience of managing a peer service in a social services, mental health or addictions setting
• Lived experience and demonstrated understanding of mental health and/or addiction challenges
• Knowledge of intentional peer-led approaches and wellbeing/recovery strategies for mental health and additions distress
• Experience of leading and developing others
• Proven networking and people skills and the ability to build effective relationships with a range of stakeholders
• Ability to assess risk, diffuse conflict and respond effectively in uncertain, changing situations
• Understanding of Te Tiriti o Waitangi and knowledge of tikanga Māori
• Self-motivated, well-organised and able to adapt to changing situations

In return we offer:

• A salary between $92,414 to $104,707 per annum (depending on experience) and 22 days annual leave
• Opportunities for professional development and to use your skills and experience to establish an effective recovery-focused, peer-led service within a unique setting
• The opportunity to lead a team of committed peer, cultural and clinical specialists who seek to make a positive difference in peoples' lives

More about us:

Odyssey has supported thousands of New Zealanders whose lives are affected by alcohol, drug or other addiction challenges.

We wholeheartedly believe that everyone living in New Zealand should have the opportunity to live life to the fullest, to feel hopeful about their future and to have meaningful relationships with friends and whānau.

Please note that Police and Oranga Tamariki clearance checks are required for this role.

Odyssey is an equal opportunity employer and a smoke free organisation. We celebrate diversity and are committed to creating an inclusive environment for all employees. We particularly encourage applications from Māori and Pacific peoples.