Payroll Process Administrator

New Zealand Government; Wellington; On-site; NZD 62,000 - 74,000; Full time

Job summary

New Zealand Government in Wellington is seeking a detail-focused professional to process teacher transfer and removal applications, ensuring timely, accurate outcomes for schools and applicants.

You will work with colleagues across ministries, provide quality guidance, interpret legislation and policies, and contribute to continuous process improvements within Payroll Operations. A collaborative, inclusive environment supports work-life balance.

Qualifications

• Excellent written and verbal communication skills
• Strong time management and ability to work independently or in a team
• Ability to read and accurately interpret legislation, collective agreements and policies
• Knowledge or willingness to learn Te Ao Maori, tikanga, Te Reo Maori, and Te Tiriti o Waitangi
• Ability to apply policies and processes to deliver compliant and effective functions

Responsibilities

• Process transfer and removal applications from start to finish
• Provide quality advice to applicants and schools
• Collaborate with internal teams and stakeholders
• Support Payroll Operations with related processes
• Implement changes to policy and employment agreements as required

Skills

Communication skills

Time management

Teamwork

Policy interpretation

Te Ao Maori awareness

Job description

Help shape the future of education in New Zealand*; Permanent, full-time role, Wellington based*; Make a difference for teachers and principals in a fast-moving environment*; Flex your problem-solving muscles on complex issuesHelp shape the future of EducationWe work to shape an education system that delivers equitable and excellent outcomesOur organisation is made up of talented and committed people around Aotearoa, from a wide range of backgrounds and cultures. While we work in different groups and on different things, we all strive every day to make the biggest difference we can for our students in our education system.About this role | Mo tenei turangaYou will primarily be working with applicants, other teams within the Ministry and key stakeholders to provide teachers and principals who are moving to different locations with an accurate, timely transfer and removal service. You will process applications from start to finish, provide quality advice and guidance to applicants and schools, and have input into the process and system. You will also support the wider Payroll Operations team with other processes.*; Follow applications through from start to finish*; Find solutions to complex issues*; Provide quality advice to the applicants and schools*; Implement changes in policy and employment agreements with as requiredSalary range: $61,879 - $73,999 per annum + KiwiSaver. The successful candidate will be appointed at a salary which reflects individual skills and experience.For more details about the role, you can view the Job Description here.We also offer:*; Flexible working arrangements where everyone feels valued supported*; The ability to purchase extra days leave*; A range of employee network groups*; An inclusive environment that encourages your personal cultural competency journey*; Development and learning, including mentorship programmes and internal secondments*; Wellness initiatives to support your overall health and wellbeingAbout you | Mohou akeWe're looking for someone with excellent communication skills (both written and verbal) who can balance competing priorities. You will have excellent time management skills, an ability to work well both independently and in a team, and an understanding of the machinery of government. You will be able to read and accurately interpret legislation, collective agreements and policies.You will demonstrate knowledge of, or a willingness to gain an understanding of Te Ao Maori and promote tikanga and Te Reo Maori. You will also have knowledge of, or a willingness to gain an appreciation of te Tiriti o Waitangi (the Treaty of Waitangi) as it applies in the public sector.You will also demonstrate:*; Excellent customer service skills*; Ability to apply policies and processes to deliver functions that are compliant, effective, and meet the needs of the Ministry*; Support design work, testing and implementation of new processes or systems as required*; Learn and implement new processes to support the wider team as requiredAbout our ministry, group, and team | Matau ropu akeAt Te Tahuhu o te Matauranga, we work to provide services and support nationally, regionally and locally to the education sector, and in some cases, directly to akonga and whanau.The team you'll be joining is welcoming and a lot of fun. We work collaboratively together, but when needed see tasks or projects through independently. You'll primarily be responsible for processing the transfer and removal applications, and will also be involved in other work as and when required.Are you ready to make a difference? | Kua rite koe mo tenei mahi?We are committed to reflecting the diverse communities we serve, and welcome applications from people of all backgrounds, orientations, and identities.If this opportunity interests you, please submit your CV and Cover Letter by using the `Apply Now' button below. In your Cover Letter we'd like to know about you, your values, your whakapapa or anything you'd like to share about your cultural identity. We're keen to know your motivations, strengths, transferable skills, and the diverse perspectives you will bring to the role.You are also welcome to reach out to Tim Tucker, Manager Employment Relations and Payroll Operations for more information at [e-mail] close 11.59pm on Tuesday, 27 October 2026We want our people to feel valued for their unique qualities and have a sense of belonging. If you require assistance or adjustments to fully participate in the recruitment process, please let us know.