Patient Services & Booking Coordinator

JobSpace; Christchurch; On-site; NZD 45,000 - 65,000; Full time

Job summary

Health New Zealand | Te Whatu Ora is seeking a motivated Booking Administrator to join the Gynaecology Outpatient team at Christchurch Women's Hospital. This busy role supports clinicians and patients, handling bookings, data entry and front-of-house duties with discretion.

Ideal candidates will have strong organizational skills, experience with patient management systems and a proactive, team-oriented approach. The position offers a supportive work environment within a public hospital setting.

Qualifications

• Essential: strong organizational skills and ability to manage multiple inputs.
• Experience with patient management systems and data entry processes.
• Excellent written and verbal communication and a focus on patient confidentiality.

Responsibilities

• Deliver front-of-house customer service to patients and clinicians with confidentiality.
• Ensure accurate data entry and booking in the patient management system.
• Coordinate waitlists and clinic utilization to offer available appointments.
• Support clinicians and patients to ensure timely, efficient, and patient-centred care.

Skills

Customer service

Data entry

MS Excel

MS Outlook

Education

Health-related admin experience

Tools

MS Office

Job description

Health New Zealand | Te Whatu Ora is seeking a motivated Booking Administrator to join the Gynaecology Outpatient team at Christchurch Women's Hospital. This busy role supports clinicians and patients, handling bookings, data entry and front-of-house duties with discretion.

Ideal candidates will have strong organizational skills, experience with patient management systems and a proactive, team-oriented approach. The position offers a supportive work environment within a public hospital setting.