Pathology Courier

IDEXX; Hamilton; On-site; NZD 30,000 - 39,000; Full time

Benefits offered by this job

ThanXX recognition program

Supportive culture

Ongoing training and support

Opportunities to help pets

Job summary

IDEXX is hiring a Casual Pathology Courier Driver in Hamilton, New Zealand. You will collect diagnostic samples from veterinary clinics and transport them to our laboratory, providing professional service while ensuring timely delivery. Flexible day/evening shifts, and a focus on safety and accuracy.

Join IDEXX to support veterinary diagnostics across New Zealand and be the face of IDEXX for our clients, delivering samples and maintaining strong client relationships.

Qualifications

• Hold a current Full New Zealand Driver Licence.
• Demonstrate outstanding customer service skills.
• Basic computer skills for admin and tracking tasks.
• Comfortable working independently and managing workload.
• Flexible schedule across day and evening shifts.

Responsibilities

• Collect pathology samples from veterinary clinics in Hamilton.
• Transport samples safely to IDEXX laboratory within required timeframes.
• Provide professional and friendly service to veterinary clients.
• Represent IDEXX positively as a key contact for customers.
• Manage collection schedules and routes efficiently.
• Communicate effectively with clients and internal teams.
• Complete basic administrative and tracking activities using computer systems.
• Follow all safety, quality, and transportation procedures.

Skills

Driver licence NZ

Customer service

Computer skills

Independent work

Job description

We have an exciting opportunity for a Casual Pathology Courier Driver to join our Veterinary Diagnostics team in Hamilton, New Zealand.

In this flexible casual role, you will support our courier operations by collecting diagnostic samples from veterinary clinics and safely transporting them to our laboratory for testing. Shifts may be scheduled Monday to Friday between 9:00am and 4:40am and/or 6:30pm and 12:30am, depending on operational requirements. As a valued member of our Pathology Courier team, you will be the face of IDEXX for many of our clients, providing exceptional service while ensuring samples are delivered accurately and on time.

Why This Role Matters

As a Pathology Courier Driver, you play an important role in supporting veterinary healthcare across New Zealand. You help ensure diagnostic samples reach our laboratory safely and efficiently, enabling veterinarians to make timely decisions that improve animal health and wellbeing. Your reliability and customer focus contribute directly to the exceptional service our clients expect from IDEXX.

In This Role

• You will collect pathology samples from veterinary clinics across the Hamilton region.
• You will transport samples safely and accurately to our laboratory within required timeframes.
• You will provide professional and friendly customer service to veterinary clients.
• You will represent IDEXX positively as a key point of contact for our customers.
• You will manage collection schedules and routes efficiently.
• You will communicate effectively with clients and internal teams.
• You will complete basic administrative and tracking activities using computer systems.
• You will follow all safety, quality, and transportation procedures.

What You Need To Succeed

• You will hold a current Full New Zealand Driver Licence.
• You will have a clean driving history and a commitment to safe driving practices.
• You will be available to work a flexible schedule across day and evening shifts.
• You will demonstrate outstanding customer service skills.
• You will have a professional presentation and positive attitude.
• You will possess strong organisational, communication, and time management skills.
• You will be comfortable working independently and managing your own workload.
• You will have basic computer skills.
• Previous courier, delivery, logistics, or customer-facing experience will be highly regarded.

What You Can Expect From Us

• Access to our ThanXX employee recognition program, celebrating the contributions you make to our team.
• A supportive, collaborative, and purpose-driven culture where your work truly makes a difference.
• Ongoing training and support to help you succeed in your role.
• The opportunity to help pets lead fuller, healthier lives every day while supporting veterinary care across New Zealand.

Why IDEXX

We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve since 1983, our team members help pet owners worldwide keep their companion animals healthy and happy, ensure safe drinking water for billions, and help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a collaborative global workforce. Our culture embraces challenges and encourages learning and discovery. At IDEXX, you’ll be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. If meaningful work and a sense of purpose are at the top of your list, you’ll find it here. Let’s pursue what matters together.

IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.