Parts Assistant

Truck Stops (NZ) Ltd; Palmerston North; On-site; NZD 42,000 - 64,000; Full time

Benefits offered by this job

Retail discounts

Wellbeing benefits

Free eye checks

Discounted health insurance

Job summary

Truck Stops (NZ) Ltd is seeking a Parts Assistant in Palmerston North to join our team. You’ll be the go-to for Volvo, Mack, UD and Hino parts, helping customers with product recommendations and using digital tools to streamline ordering.

A supportive supervisor and a focus on career development are offered. You’ll need a technical mindset with experience in parts or vehicle servicing, plus a proactive, customer-focused attitude.

Qualifications

• Technical mindset with parts or servicing background.
• Strong problem-solving mindset and ability to dig for solutions.
• Comfort using technology to streamline tasks in a busy parts environment.
• Proactive, customer-focused approach delivering excellent service.

Responsibilities

• Sell genuine franchise parts for Volvo, Mack, UD and Hino.
• Collaborate with the team to meet monthly bonus targets.
• Assist customers with technical questions and product recommendations.
• Support background checks as part of the hiring process.

Skills

Technical mindset

Parts experience

Vehicle servicing

Job description

Company : Truck Stops (NZ) Ltd Parts Assistant needed to join our team and become the go-to for all things Volvo, Mack, UD and Hino!

Reporting to the Branch Manager and supported by a senior parts assistant, you'll join a team who collaborate to ensure success and work towards that monthly bonus to reward you for your efforts. You'll get to sell genuine franchise parts from iconic brands like Volvo, Mack, UD and Hino, while exploring the latest technology and digital tools to streamline your parts game and develop your career. We also offer a wide range of career and personal development training, employee benefits and retail discounts across 100+ stores, and wellbeing benefits including free eye and spinal checks, discounted Southern Cross health insurance, free EAP support and much more.

What makes you the perfect Parts Assistant? Your passionate about all things automotive and eager to put your technical know-how to work. You’ll also:

• have a technical mindset, perhaps with experience in parts or a strong background in servicing your own vehicles
• be a natural problem solver who knows how to ask the right questions and dig for solutions
• be someone who thrives in a tech-driven environment and uses technology to streamline tasks and boost efficiency
• have a proactive, customer-focused approach with a commitment to delivering top-notch service

Ideally, you'll have heavy transport experience however light auto parts experience will be considered. Join us and become a part of a team that keeps the wheels of the industry turning.

Note: this position is subject to background checks including reference, medical and drugs, and right to work.

About us

Truckstops is a wholly owned subsidiary of Sime Motors. Established in 1984, Truckstops has provided unparalleled after-sales parts and service support to the road transport industry for over 30 years. With 19 nationwide branches supporting Hino, Mack, UD, and Volvo Truck & Bus, we have grown to become the largest supplier of truck & bus parts and workshop services in New Zealand. Sime is a partner of choice for the world's best brands in the Automotive and Industrial Equipment sectors. We deliver sustainable value to our stakeholders through operational excellence, high performance standards and good corporate governance. Founded in 1910, Sime Darby Berhad today has a workforce of approximately 30,000 employees and a presence in 18 countries and territories across the Asia Pacific region. It is listed on the main market of Bursa Malaysia.