Part Time Sales Associate (Northwest)

Pandora; Auckland; On-site; NZD 25,000 - 36,000; Part time

Benefits offered by this job

Competitive pay

Employee discount

Development opportunities

Engaging work environment

Job summary

Pandora is seeking two part-time Sales Associates in Auckland to be brand ambassadors and drive store performance. You will engage customers, answer queries, share product knowledge, and support deliveries, merchandising, and till operations to deliver a memorable shopping experience.

Shifts include Thursday 5:00pm-9:00pm, Sunday 12:00pm-3:00pm, and Saturday 11:00am-5:00pm, with a focus on upselling, loyalty-building, and data capture for future launches.

Qualifications

• Experience in delivering strong customer service and achieving sales targets.
• Ability to learn Pandora product knowledge and share on the shop floor.
• Willingness to engage customers and build loyalty.
• Experience handling stock, deliveries, and store merchandising.
• Comfort handling cash transactions including returns and exchanges.

Responsibilities

• Achieve and exceed individual and store sales targets.
• Answer queries and provide exemplary service.
• Learn and confidently share Pandora product knowledge to maximise sales.
• Discuss upcoming collection launches and obtain customer data.
• Assist with product deliveries and store merchandising.
• Maintain high shop floor standards and tidy environment.
• Operate the till system and process returns and exchanges.

Skills

Customer service

Sales targets

Product knowledge

Cash handling

Merchandising

Tools

POS system

Job description

Pandora is the largest jewellery company in the world, we give a voice to millions of people’s loves every day. We sell three pieces of our hand‑crafted jewellery every second and have the largest network in the industry, with almost 7,000 points of sale around the globe and a strong online business.

We are seeking two results-driven, target-focused Part Time Sales Associates to join the store team on a part time basis. If you dream of engaging customers, achieving and exceeding sales goals, and making a lasting impression on your customers then Pandora is the place for you!

The role

Our Sales Associates are our brand ambassadors, and the link between our products and our customers. They lead the success of the store by influencing sales, excelling in customer service, and sharing their knowledge of our products and brand.

Shift roster:

• Thursday: 5:00pm - 9:00pm & Sunday: 12:00pm - 3:00pm
• Saturday: 11:00am - 5:00pm

What To Expect From The Role

• Achieve and exceed individual and store sales targets by using effective selling skills; focusing on up‑selling, units per transaction and average transaction value
• Build the bond between our brand and our customer by answering queries, providing exemplary service and adapting your approach depending on individuals’ personalities, loves and needs
• Learn and confidently share Pandora product knowledge to maximise sales and provide an unforgettable customer experience
• Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data
• Assisting with product deliveries; unloading and storing in the correct spaces in store
• Merchandising the store and maintaining high shop floor standards; taking pride in your environment
• Operating the till system, handling financial transactions including returns and exchanges

The successful candidate

We Encourage Our Team Members To Express Their Individuality By Styling Pandora Jewellery In Their Own Way, And Sharing These Ideas With Our Customers

• Our retail assistants give a voice to people’s loves every day so building rapport and being able to chat and engage with people in a natural, open way is important to us
• A natural ability to see the opportunity in achieving and over‑achieving sales targets
• Ability to work well under pressure in a fast‑paced, sales‑driven atmosphere: our products are very popular so stores are often very busy

Why work with us?

Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none.

Our Generous Benefits Package Includes

• A highly competitive hourly rate of pay
• Generous employee discount
• Opportunities for development
• A fun and engaging working environment, no two days will be the same!

Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age.

*If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible*