Part Time Optical Assistant - Auckland CBD

Bailey Nelson; Auckland; On-site; NZD 18,000 - 24,000; Part time

Benefits offered by this job

Online learning platform

Free glasses quarterly

Contacts supply

Leadership growth

Job summary

Bailey Nelson in Auckland CBD is seeking a Part Time Optical Assistant to join our team and help customers find their perfect frames while supporting eyecare needs.

You’ll be at the heart of the customer experience, delivering standout service in a fast-paced retail environment, with access to BN’s online learning platform and product allowances to showcase the brand.

Qualifications

• Customer-first mindset with experience in retail or hospitality.
• Optical experience welcomed; training available.
• Positive, energetic, adaptable in a fast-paced environment.
• Excellent time management and relationship-building.

Responsibilities

• Help customers find frames and support eyecare needs.
• Maintain high standards of customer service and store presentation.
• Be flexible to cover shifts across Auckland locations.

Skills

Customer-first mindset

Retail experience

Optical experience

Keen to learn

Time management

Problem-solving

Team player

Results-driven

Job description

Bailey Nelson is on the lookout for a Part Time Optical Assistant to join our Auckland CBD team!

At Bailey Nelson, we’re on a mission to change how people see the world—and how the world sees them. We’re a down-to‑earth team that’s obsessed with improving every day, and we’re growing fast.

Our secret? Our people. The connections and experiences we build - with each other and with our customers are what set us apart and make us a brand of choice.

What you’ll be doing

As an Optical Assistant, you’ll be at the heart of the customer experience, helping people find their perfect frames, supporting their eyecare needs, and making every visit unforgettable.

What’s in it for you?

• A role where you can make a real impact every single day
• Access to our world-class online learning platform to keep you sharp and in the know with all things BN
• 1 free pair of glasses per quarter product allowance so you can rep the brand in style and a year's supply of contacts!
• A supportive leadership team that genuinely invests in your growth

What we’re looking for

• Customer-first mindset - You’ve got experience in retail, hospitality, or similar and know how to deliver standout service
• Optical experience? Great. No experience? No worries. If you’re keen to learn, we’re keen to teach
• Passion & energy - You bring positivity, enthusiasm, and a can-do attitude
• Fast-paced adaptability - You thrive in a dynamic, ever-evolving environment
• Strong time management - You get things done without compromising customer experience
• Problem-solving skills - You love helping people find the right solution
• Team player - You build great relationships with everyone around you
• Results-driven -You love hitting goals through amazing service
• Hours & Availability: Permanent Monday shift (11:00am - 4:00pm), with the essential flexibility to cover Fridays (sometimes at short notice) and occasional shifts across other Auckland locations.
• Adaptable & reliable - We are looking for someone adaptable who has full availability during peak trading periods and is eager to pick up extra shifts throughout the week as needed

This is your chance to step into an exciting role, elevate your career and experience, and be part of a brand that’s growing fast.

Ready to frame your future?

Bailey Nelson is proud to be an inclusive, diverse workplace.

We welcome applicants from all backgrounds and identities.