Pacific Helmets Certification and Quality Man

Lakeland; New Zealand; Remote; NZD 69,000 - 110,000; Full time

Job summary

Pacific Helmets Certification and Quality Man in New Zealand seeks a Quality Manager to own the integrated management system for quality, health & safety, and environmental management. You will lead ISO 9001 and ISO 14001 audits, drive CAPA and continuous improvement across cross-functional teams, and mentor the H&S/Environmental Officer and Quality Systems Lead.

The role focuses on maintaining audit readiness, governance over internal audits, and providing data-driven KPI reporting to support

Qualifications

• Quality management systems ownership (QMS) and external audits (QMS / H&S / EMS) including ISO 9001 and ISO 14001.
• Develop and implement end-to-end quality systems and drive lean/six sigma goals.
• Lead governance of internal audits, CAPA, and compliance reporting.
• Provide leadership to H&S/Environmental Officer and Quality Systems Lead.
• Coordinate product audit activities with Product Certification Lead & Lab Manager.

Responsibilities

• Own the Integrated Management System covering quality, health & safety, and environmental management.
• Be accountable for ISO 9001 and ISO 14001 audit readiness and external audits.
• Lead governance of internal audits, corrective and preventative actions, and cross-functional process improvement.
• Provide leadership to the H&S/Environmental Officer and Quality Systems Lead.
• Coordinate product audit activities with support from the Product Certification Lead & Lab Manager.
• Maintain and implement system performance reviews and CAPA effectiveness.
• Ensure staff awareness and site inspections and environmental action tracking.
• Lead quality KPI reporting and management review preparation.
• Participate in leadership team and support company strategy.

Skills

Quality management

Auditing

Leadership

Regulatory compliance

Process improvement

Job description

Pacific Helmets Certification and Quality Man

Salary Range: NZ$69,000.00 To NZ$110,000.00 Annually

Job Description

Position : Quality Manager

Purpose and Role Description : The Quality Manager role is accountable for Pacific Helmets New Zealand quality management systems and external system audits (QMS / H&S / EMS, ISO 9001 and ISO 14001). This includes the task of continuing to develop the systems required and implementing end to end, as well as improving the current ones to continuously improve and meet the companies lean, six sigma and quality goals. The purpose of the role is (but not limited to) :

• Own the Integrated Management System covering quality, health & safety, and environmental management.
• Be accountable for ISO 9001 and ISO 14001 audit readiness, external audits, management review and system performance.
• Lead governance of internal audits, corrective and preventative actions, compliance reporting and cross-functional process improvement.
• Provide leadership to the H&S / Environmental Officer and Quality Systems Lead.
• Coordinate product audit activities with support from the Product Certification Lead & Lab Manager.

Hours of Work : The employee’s minimum hours of work are 40 hrs/week, primarily worked between 6am and 6pm Monday to Friday, unless agreed between the Employee and the Employer.

Reporting Lines

Role

Reports To

Core Mandate

Quality Manager

Managing Director

Own and lead the company QMS, H&S management system and EMS; manage ISO 9001 and ISO 14001 audits; ensure internal audit programme, CAPA effectiveness, compliance reporting and system performance reviews are in place.

Quality Manager

Day-to-day ownership of H&S and environmental coordination, legal compliance registers, incident and hazard follow-up, staff awareness, site inspections, environmental action tracking and practical system deployment.

Quality Systems Lead

Quality Manager

Document control, internal audit scheduling, CAPA / SCAR administration, quality data/KPI reporting, training/competency matrix support, management review support and system discipline.

Key Responsibilities

Responsibility Area

Comments

QMS ownership and continual improvement

Core leadership responsibility for the company quality system.

ISO 9001 audit readiness and external audits

Core leadership responsibility for the company quality system.

ISO 14001 / EMS ownership and audit readiness

Critical to assign clear accountability at manager level due to current gap and audit risk.

Health & Safety management system ownership

Moves H&S into the formal management system structure, with dedicated specialist support below.

Quality KPI reporting and management review pack preparation

Supports structured system governance and review cadence.

Sits within the QMS as controlled assurance activities, including defined sampling plans, test methods, acceptance criteria, and records. Owned at a system level, not tied to an individual role.

General Responsibilities

• Take an active part in the leadership team and contribute to team goals and company strategy.
• From time to time, the role may require tasks outside of these key responsibilities to be undertaken.