Outside Garden Team Leader

MITRE 10; Napier; Presencial; NZD 55.000 - 75.000; Jornada completa

Descripción de la vacante

Mitre 10 MEGA Hastings in Napier is seeking an experienced Outside Garden Team Leader to head the Outside Garden Department and drive exceptional customer experiences through strong horticultural leadership.

You will coach and develop a high-performing team, maintain superior plant quality and presentation, and collaborate with the store leadership to uphold merchandising standards and a safe, productive work environment.

Formación

• Previous leadership or supervisory experience in retail, horticulture, or a related industry.
• Strong horticultural knowledge and a genuine passion for plants and gardening.
• Experience in a garden centre, nursery, landscaping, or horticultural environment.
• Excellent communication and coaching skills.
• The ability to motivate, develop, and lead a team to success.
• Strong organisational and time-management skills.
• A customer-first mindset and a passion for delivering outstanding service.
• Confidence identifying plants and advising customers on plant care and seasonal solutions.
• Physical fitness and the ability to work outdoors in varying weather conditions.
• Flexibility to work weekends and public holidays.

Responsabilidades

• Leading, coaching, and developing the Outside Garden team.
• Creating a positive, customer-focused culture that delivers exceptional service.
• Providing expert advice on plants, plant care, and gardening solutions.
• Maintaining exceptional plant health, quality, and presentation standards.
• Driving sales performance and identifying opportunities for growth.
• Supporting roster planning and daily team productivity.
• Ensuring health and safety standards are maintained across the department.
• Working collaboratively with other department leaders to achieve store goals.
• Assisting with seasonal promotions, displays, and garden centre initiatives.

Conocimientos

Leadership experience

Horticultural knowledge

Customer service

Communication

Coaching

Organization

Time management

Plant identification

Descripción del empleo

Thank you for your interest in this position.

At Mitre 10 MEGA Hastings, helping Kiwis createbetter homes and gardens, is what we do best. We're looking for a passionateand experienced Outside Garden Team Leader to lead our thriving GardenCentre team.

The successful candidate will combine strong horticulturalknowledge with proven leadership skills to inspire a high-performing team,deliver exceptional customer experiences, and drive outstanding departmentstandards.

If you're passionate about plants, enjoy developing people,and are ready to take the next step in your retail leadership career, we'd loveto hear from you.

About the Role

This is a hands-on leadership position within our OutsideGarden Department, responsible for the day-to-day operation of the area. You'll lead by example, supporting your team to deliver expert advice, maintainexcellent plant quality, and create an engaging shopping experience for ourcustomers.

Working closely with the wider leadership team, you'll playa key role in maintaining high merchandising standards, and ensuring a safe,productive workplace.

Key Responsibilities

• Leading, coaching, and developing the Outside Gardenteam
• Creating a positive, customer-focused culture thatdelivers exceptional service
• Providing expert advice on plants, plant care, andgardening solutions
• Maintaining exceptional plant health, quality, andpresentation standards
• Driving sales performance and identifyingopportunities for growth
• Supporting roster planning and daily teamproductivity
• Ensuring health and safety standards are maintainedacross the department
• Working collaboratively with other department leadersto achieve store goals
• Assistingwith seasonal promotions, displays, and garden centre initiatives

What You'll Bring

• Previous leadership or supervisory experience inretail, horticulture, or a related industry
• Strong horticultural knowledge and a genuine passionfor plants and gardening
• Experience in a garden centre, nursery, landscaping,or horticultural environment
• Excellent communication and coaching skills
• The ability to motivate, develop, and lead a team tosuccess
• Strong organisational and time-management skills
• A customer-first mindset and a passion for deliveringoutstanding service
• Confidence identifying plants and advising customerson plant care and seasonal solutions
• Physical fitness and the ability to work outdoors invarying weather conditions
• Flexibilityto work weekends and public holidays

What's in It for You

• The opportunity to lead one of the region's largestretail garden centres
• A role where your horticultural knowledge andleadership skills can make a real impact
• A supportive leadership team and positive workplaceculture
• Ongoing training and development opportunities
• Careerprogression within New Zealand's leading home improvement and gardenretailer

If you're ready to grow your leadership career in a rolethat combines people, plants, and retail excellence, we'd love to hear fromyou.