Outpatient Scheduling Coordinator

CGR Services; Auckland; On-site; NZD 52,000 - 61,000; Full time

Job summary

Te Whatu Ora is seeking an MCC Outpatient Booking Clerk to join the Meade Clinical Centre team at Waikato Hospital. You will manage patient appointments, maintain accurate records, and support clinic operations in a busy outpatient environment.

This role is essential to ensure timely access and smooth patient journeys through the Meade Clinic. The role requires excellent communication, a strong customer service focus, and solid administrative and computer skills.

Qualifications

• Excellent communication skills with a positive and friendly attitude.
• Strong customer service focus and ability to handle inquiries.
• Proven experience in an administration role with computer skills.
• Good time management and organisational abilities.

Responsibilities

• Maintain accurate patient information
• Schedule outpatient clinic appointments
• Supporting services to meet Ministry of Health targets
• Liaising with staff and patients

Skills

Excellent communication

Customer service

Administration experience

Time management

Computer skills

Job description

Te Whatu Ora is seeking an MCC Outpatient Booking Clerk to join the Meade Clinical Centre team at Waikato Hospital. You will manage patient appointments, maintain accurate records, and support clinic operations in a busy outpatient environment.

This role is essential to ensure timely access and smooth patient journeys through the Meade Clinic. The role requires excellent communication, a strong customer service focus, and solid administrative and computer skills.