Outcome Lead

ConneXu Whanau; Tauranga, Auckland; Hybrid; NZD 90,000 - 120,000; Full time

Benefits offered by this job

WellYOU! Benefits voucher on your work

Team Member and Team of the Month

Organisation Perk App – discounts

Wellbeing memberships – mental and физ

Professional development opportunities

Flexible, values-driven environment

Job summary

ConneXu Whanau in Tauranga seeks an Outcomes Lead to work with disabled partners to fulfil dreams and aspirations. You will support people to remove barriers and live their best lives, partnering with whānau and community stakeholders with a values-driven approach.

The role emphasises empowerment, collaboration, and mentorship, with a focus on equity, service excellence, and partner safety, across a supportive, inclusive workplace.

Qualifications

• Experience in partner empowerment and goal achievement.
• Ability to build trust-based relationships with partners, whānau, and stakeholders.
• Commitment to health, safety, and wellbeing standards.
• Experience reporting on outcomes and improvement areas.
• Advocate for equity, service excellence, and partner safety.
• Collaborate across the organisation to share learnings and drive innovation.

Responsibilities

• Facilitate partner empowerment and goal achievement through person-centred, strengths-based approaches.
• Build strong, trust-based relationships with partners, whānau, and community stakeholders to influence positive change.
• Ensure health, safety, and wellbeing standards are met and embedded in daily practice.
• Provide high-quality reporting on outcomes, achievements, and areas for improvement.
• Advocate for service excellence, equity, and partner safety.
• Collaborate across the organisation to share learnings, drive innovation, and foster a culture of trust.

Job description

Job Category: Community Services and Development

The Partnerships and Enablement Team at ConneXu are the heart and soul of our values-based organisation. The Outcomes Lead is a role within the Partnerships and Enablement team that has been created to enhance the lives of the people we partner with. This role has been designed to focus directly on the successful fulfilment of the dreams and aspirations of our disabled partners. The Outcomes Lead works alongside our disabled partners to support them to break down barriers and makes steps towards achieving and living their best lives. This is a role for someone who has a strong drive to see others achieve their goals.

Job Description

Your responsibilities will include:

• Facilitate partner empowerment and goal achievement through person-centred, strengths-based approaches.
• Build strong, trust-based relationships with partners, whānau, and community stakeholders to influence positive change.
• Ensure health, safety, and wellbeing standards are met and embedded in daily practice.
• Provide high-quality reporting on outcomes, achievements, and areas for improvement.
• Advocate for service excellence, equity, and partner safety.
• Collaborate across the organisation to share learnings, drive innovation, and foster a culture of trust.

Desired Skills and Experience

The desired candidate for this role will bring passion, heart, pride and mana to their work alongside our disabled partners. This role is suited to someone who brings a positive attitude, a good sense of humour, and a genuine commitment to ensuring Disabled People have the same opportunities, choices, and outcomes as anyone else. The ideal candidate will be innovative in collaborating with our disabled partners and provide guidance towards achieving their goals. The ability to build genuine relationships, inspire meaningful outcomes and walk side by side with our disabled partners will be key to your success in this role. We welcome all applicants, sector experience desired but not essential, moreover, those who truly embody the spirit of collaboration and mentorship alongside the people we partner with.

• WellYOU! Benefits voucher on your work anniversary
• Team Member and Team of the Month recognition and rewards
• Organisation Perk App – access to discounts at major retailers
• Clearhead and My Everyday Wellbeing memberships – supporting your mental and physical wellbeing
• Professional development opportunities tailored to your career goals
• A flexible, values-driven work environment focused on individual and team wellbeing

We are committed to equity, inclusion, and reflecting the diversity of the communities we serve. We welcome applications from people of all backgrounds, especially those with lived experience of disability, te ao Māori, and people passionate about supporting others to thrive.

We are seeking to appoint to this role as soon as practicable, we will be seeking to assess candidates as they apply and appoint accordingly.