Operations Information Manager

New Zealand Defence Force; Wellington; On-site; NZD 90,000 - 120,000; Full time

Benefits offered by this job

Life cover

Critical illness protection

Discounted insurances

Free will services

Savings schemes

Mortgage guidance

Job summary

New Zealand Defence Force – Wellington, North Island, is seeking an Operations Information Manager to provide IM support to HQJFNZ personnel and on operations in NZ and overseas.

You will design and deliver information management solutions, provide training on best practices, and ensure assets are managed securely. Occasional travel and after-hours work may be required to meet operational tempo.

Qualifications

• This role requires practical experience in information management, records management, document management or a related field.
• A working knowledge of information management legislation, systems, and practices with relevant experience or qualifications.
• Familiarity with collaboration and information management technologies such as SharePoint, Teams and Power Automate.
• Understanding of information lifecycle management from creation to disposal.

Responsibilities

• Design and deliver information management solutions to support communication and collaboration within the information environment.
• Provide practical advice, training, and support to personnel on best-practice information and records management.
• Ensure information assets are managed effectively and securely and align with NZDF policies and legislation.
• Develop specialist IM knowledge and take on increasingly complex responsibilities as capability uplifts.

Skills

Information governance

Records management

Analytical thinking

Communication

Training & upskilling

Adaptability

Education

NZ Diploma in Records and Information Management (Level 6)

Tools

SharePoint

Teams

Power Automate

Job description

New Zealand Defence Force – Wellington, North Island

Based at Headquarters Joint Forces New Zealand (HQJFNZ), Trentham, as the Operations Information Manager you'll provide Information Management (IM) support to NZDF personnel within HQJFNZ and on operations in New Zealand and overseas.

In this role, you'll design and deliver information management solutions that support communication and collaboration within our information environment and enable operational success. You'll provide practical advice, training, and support to personnel on best-practice information and records management, ensuring our information assets are managed effectively and securely. As your knowledge of the operational environment develops, you'll have opportunities to build your specialist expertise and take on increasingly complex Information Management responsibilities. This includes supporting compliance with NZDF policies and key legislation such as the Public Records Act 2005, Official Information Act 1982 (NZ), and Privacy Act 2020.

This is a role in a small but dedicated team, where processes and policies continually evolve, and our information management capability is going through a significant uplift. You'll need to be adaptable, comfortable managing competing priorities and able to respond effectively during periods of high operational tempo, particularly when NZDF responds to disasters. This means there may be times where you'll need to work outside of regular hours.

You’ll bring:

• Excellent written and verbal communication skills.
• Practical experience in information management, records management, document management or a related field
• A working knowledge of IM legislation, systems, practices, supported by relevant experience, training or formal qualification.
• Familiarity with collaboration and information management technologies such as Microsoft SharePoint, Teams and Power Automate.
• An understanding of information lifecycle management, including the creation, capture, storage, retention and authorised disposal of information and records.
• The ability to analyse requirements, solve problems and develop practical solutions that meet customer and organisational needs.
• A proactive, solutions-focused mindset with sound judgement and strong attention to detail.
• Adaptability and the ability to manage competing priorities in a complex and changing environment.
• A commitment to learn and develop the specialist IM knowledge required to support NZDF operations.

Experience in a military, emergency management or similar complex operational environment would be advantageous but is not essential.

A relevant qualification, such as the New Zealand Diploma in Records and Information Management (Level 6), or equivalent knowledge gained through practical experience, would also be advantageous.

Role-specific training and development will be provided to help you build the specialist knowledge required for the position.

This role requires occasional domestic travel. You need to have a Class 1 Full Driver's Licence.

What's in it for you

Your skills and dedication deserve recognition, and NZDF delivers with competitive pay matched to your experience. But that's just the beginning – safeguard your loved ones with a fully funded life cover of up to $300,000 and critical illness protection. Other benefits include discounted additional insurances, free will services and savings schemes for the Defence community. Get expert financial guidance and mortgage broker services. Find all our benefits and more on the Force 4 Families website.

NZDF champions diversity and inclusivity, valuing every member and fuelling their success. We embrace uniqueness, understanding that diverse teams drive creativity, innovation, and excellence. With an open door to all – irrespective of gender, ethnicity, ability, age, or family dynamics – NZDF offers a flexible, empowering work environment. Join us in shaping a brighter future, where everyone thrives.