Operations Assistant

Onestaff Queenstown; Queenstown; On-site; NZD 25,000 - 36,000; Full time

Job summary

Onestaff Queenstown is seeking a practical, safety‑mocused operations assistant to support the smooth running of a busy facility in Queenstown. You will assist with the movement of goods, help customers and manage vehicle and pedestrian movements during peak periods and changing conditions.

This role requires a practical, safety‑mocused approach, physical fitness for manual work, and good communication with customers, drivers and colleagues.

Qualifications

• Safety‑focused approach to daily operations.
• Physically fit and able to perform manual work.
• Strong communication and customer service skills.

Responsibilities

• Assist with sorting, handling and movement of goods through processing areas.
• Identify items requiring further processing and help monitor volumes to prevent congestion.
• Work with teams to keep daily activities running safely and smoothly.

Job description

About the role

Support the safe and smooth running of daily operations within a busy operational environment. This hands‑on role involves assisting with the movement of goods, supporting customers and managing vehicle and pedestrian movements during peak periods and changing operational conditions.

You will work across several operational areas, providing practical assistance, customer support and identifying and escalating safety or operational issues when required.

Key responsibilities

Assist with the sorting, handling and movement of goods through designated processing areas.

Identify and manage items requiring further processing, helping monitor volumes and prevent congestion.

Work alongside operational teams to keep daily activities running safely and smoothly.

Provide a visible presence across designated areas, assisting customers, drivers and transport operators.

Monitor pedestrian and vehicle movements and help manage congestion.

Identify and elevate operational or safety concerns where required.

Provide wider operational support as directed by Duty Managers, responding flexibly to changing priorities across the facility.

Hours

Guaranteed four days on, two days off (typically 9:00am-6:00pm).

Weekend and public holiday work required.

Public holidays are paid at time and a half.

What we're looking for

A practical, safety-focused approach to daily operations.

Physically fit and capable of undertaking manual work.

Strong communication and customer service skills when assisting customers, drivers, transport operators and colleagues.

Comfortable working at heights and confident accessing elevated machinery when required.

A collaborative and supportive approach, with the ability to work effectively in fast-paced environment alongside different operational teams across changing priorities.

Pre-employment requirements

Successful applicants may be required to complete a pre-employment drug and alcohol test and criminal history check.

Applicants must currently be living in New Zealand and hold valid work rights. Only shortlisted candidates will be contacted.