Operations and Administration Support

Te Whai Community Trust Mangawhai; Mangawhai; On-site; NZD 52,000 - 68,000; Full time

Job summary

Te Whai Community Trust Mangawhai is seeking a dual-focused coordinator who blends frontline community engagement with high-level operational planning and day-to-day administration. Working hours are generally 9am-3pm, with a welcoming, professional presence as the first point of contact.

In this Heartlands coordinator role, you will ensure efficient services, robust admin systems, accurate data reporting, and close collaboration with Services and Partnerships Managers to align service delivery

Responsibilities

• Act as a first point of contact and reception for Te Whai — in person, by phone, and online.
• Coordinate and manage information for Heartlands services, ensuring all activity data is captured accurately and reporting is submitted in a timely manner to meet contractual obligations.
• Ensure administrative systems, HR processes, financial administration, and reporting frameworks are robust, fit for purpose, and continuously improving.
• Build and maintain the administrative and systems frameworks that underpin high-quality, efficient back-end services.
• Work closely with the Services and Partnerships Managers to ensure seamless workflow between service delivery and operations.

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Te Whai Community Trust is a hub of community connection and support in Mangawhai. We work to strengthen wellbeing, belonging, and opportunity in one of New Zealand’s fastest-growing regions.

This is a dual-focused role, combining frontline community engagement with high-level operational planning and day-to-day administrative management to ensure efficiency, productivity, and the smooth delivery of services. As a first point of contact and the Heartlands coordinator, this role brings a professional, welcoming presence to the Trust. Hours of work are generally between 9am-3pm.

Key responsibilities

• Act as a first point of contact and reception for Te Whai — in person, by phone, and online.
• Coordinate and manage information for Heartlands services, ensuring all activity data is captured accurately and reporting is submitted in a timely manner to meet contractual obligations.
• Ensure administrative systems, HR processes, financial administration, and reporting frameworks are robust, fit for purpose, and continuously improving.
• Build and maintain the administrative and systems frameworks that underpin high-quality, efficient back-end services.
• Work closely with the Services and Partnerships Managers to ensure seamless workflow between service delivery and operations.

About us

Te Whai Community Trust is a hub of community connection and support in Mangawhai. We work to strengthen wellbeing, belonging, and opportunity in one of New Zealand's fastest-growing regions.