Online Programme Operations Lead

Southern Institute of Technology (SIT); Invercargill City; On-site; NZD 90,000 - 120,000; Full time

Job summary

Southern Institute of Technology (SIT) – Invercargill, South Island is seeking an experienced Programme Operations Manager to provide academic leadership, programme management, and operational oversight across our online learning portfolio. The role focuses on student success, innovation in online education, and industry relationships.

You will report to the Senior Programme Operations Manager and guide facilitators, oversee delivery, and support quality assurance; you will collaborate with

Qualifications

• Proven experience in tertiary education, programme management, or academic leadership.
• Strong organisational and relationship management skills.
• Commitment to student success and high-quality educational outcomes.

Responsibilities

• Lead and support facilitators in programme planning, delivery, assessment, moderation, and evaluation.
• Manage online programme operations, timetabling, student support, and programme administration.
• Contribute to programme development, accreditation, and quality assurance initiatives.
• Foster strong relationships with industry partners, academic staff, contractors, and key stakeholders.
• Support the recruitment, induction, performance management, and professional development of facilitators and academic staff.
• Monitor student engagement, retention, achievement, and feedback to ensure positive learner outcomes.
• Ensure programme compliance with SIT policies, NZQA requirements, and external quality assurance expectations.
• Promote continuous improvement through self-assessment, evaluation, research, and scholarship activities.

Skills

Programme leadership

Relationship management

Stakeholder engagement

Communication skills

Team leadership

Education

Tertiary education qualification

Job description

Southern Institute of Technology (SIT) – Invercargill, South Island is seeking an experienced Programme Operations Manager to provide academic leadership, programme management, and operational oversight across our online learning portfolio. The role focuses on student success, innovation in online education, and industry relationships.

You will report to the Senior Programme Operations Manager and guide facilitators, oversee delivery, and support quality assurance; you will collaborate with