Online Orders & Customer Support Assistant

Woolworths Ltd.; Wellington; On-site; NZD 28,000 - 34,000; Full time

Benefits offered by this job

Everyday Rewards benefits

Banking and insurance discounts

Global and local career opportunities

Endless possibilities with Woolworths

Job summary

Woolworths Supermarkets New Zealand is looking for a team member to pick and pack online orders accurately, efficiently and safely. You will liaise with other departments about substitutions and stock issues, and uphold Health & Safety standards in daily tasks.

The role emphasizes customer-first service, strong teamwork, and a friendly, proactive attitude to support seamless online shopping experiences for Kiwi customers.

Qualifications

• Customer-focused mindset and ability to communicate effectively.
• Ability to work well in a team and follow processes.

Responsibilities

• Picking and packing orders accurately, efficiently and safely for online customers.
• Communicating with other departments regarding out-of-stock items, substitutions, and online customer enquiries.
• Demonstrating a positive attitude towards Health and Safety for yourself and others.

Skills

Customer service

Teamwork

Communication

Health & safety

Job description

Woolworths Supermarkets New Zealand is looking for a team member to pick and pack online orders accurately, efficiently and safely. You will liaise with other departments about substitutions and stock issues, and uphold Health & Safety standards in daily tasks.

The role emphasizes customer-first service, strong teamwork, and a friendly, proactive attitude to support seamless online shopping experiences for Kiwi customers.