Online Fulfillment & Customer Care Associate

Woolworths Group; Christchurch; Presencial; NZD 35.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Rewards card

Discounts on groceries

Career opportunities

Flexible work culture

Descripción de la vacante

Woolworths Group in New Zealand is looking for a customer-focused team member to pick and pack online orders accurately and safely. You will communicate with other departments regarding stock, substitutions, and customer inquiries, while maintaining a friendly, proactive attitude towards health and safety.

Key traits include strong customer service, team collaboration, and a welcoming demeanor to support a great shopping experience for Kiwi customers.

Formación

• Understands good customer service and can handle customer needs.
• Able to make decisions aligned to processes and systems to help customers.
• Works well in a team and communicates effectively.
• Willing to work on your feet for the duration of the shift and stay friendly.

Responsabilidades

• Picking and packing online orders accurately, efficiently and safely.
• Communicating with other departments about stock, substitutions and inquiries.
• Maintains a positive attitude towards Health and Safety on shift.

Conocimientos

Customer service

Communication

Teamwork

Positive attitude

Descripción del empleo

Woolworths Group in New Zealand is looking for a customer-focused team member to pick and pack online orders accurately and safely. You will communicate with other departments regarding stock, substitutions, and customer inquiries, while maintaining a friendly, proactive attitude towards health and safety.

Key traits include strong customer service, team collaboration, and a welcoming demeanor to support a great shopping experience for Kiwi customers.