Online Fulfillment Specialist

Woolworths Ltd.; Dunedin; On-site; NZD 30,000 - 36,000; Full time

Benefits offered by this job

Everyday Rewards

Discounts on groceries

Global career opportunities

Job summary

Woolworths Supermarkets New Zealand is seeking a team member to pick and pack online orders accurately and safely for our Kiwi customers. You will coordinate with other departments on stock, substitutions and inquiries, and maintain a friendly, customer-first mindset.

This role emphasizes teamwork, effective communication, and a proactive approach to health and safety, with opportunities to grow within a supportive company that values diversity and inclusion across Dunedin and Aotearoa.

Qualifications

• Understands good customer service.
• Able to make customer-first decisions aligned to processes and systems.
• Works well within a team and communicates effectively.
• Willing to stand on your feet for the duration of your shift.
• Friendly smile and welcoming attitude.

Responsibilities

• Picking and packing orders accurately, efficiently and safely for our online customers.
• Communicating with other departments regarding any out of stocks, substitutions and other enquiries relating to online customer enquiries
• Demonstrating a positive attitude towards Health and Safety for yourself and others around you

Skills

Customer service

Teamwork

Communication

Job description

Woolworths Supermarkets New Zealand is seeking a team member to pick and pack online orders accurately and safely for our Kiwi customers. You will coordinate with other departments on stock, substitutions and inquiries, and maintain a friendly, customer-first mindset.

This role emphasizes teamwork, effective communication, and a proactive approach to health and safety, with opportunities to grow within a supportive company that values diversity and inclusion across Dunedin and Aotearoa.