Online Fulfillment & Customer Care Associate

Woolworths Group; Auckland; Presencial; NZD 28.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Everyday Rewards card

Banking and insurance discounts

Career opportunities

Descripción de la vacante

Woolworths Group in New Zealand is looking for a friendly and energetic team member to pick and pack online orders accurately and safely for customers across our stores. You will communicate with other departments about substitutions and stock issues while maintaining a strong focus on health and safety.

A positive attitude, good customer service, and effective teamwork are essential. Role involves standing for shifts and a welcoming demeanor to support our Kiwi customers with order accuracy and

Formación

• Understands good customer service.
• Help us make customer first decisions aligned to our processes and systems.
• Work well within our team and communicate effectively.
• Willingness to work on your feet for the duration of your shift.
• Friendly smile and welcoming attitude

Responsabilidades

• Picking and packing orders accurately, efficiently and safely for our online customers.
• Communicating with other departments regarding out of stocks, substitutions and other enquiries relating to online customer enquiries.
• Demonstrating a positive attitude towards Health and Safety for yourself and others around you

Conocimientos

Customer service

Teamwork

Communication

Health and safety

Adaptability

Descripción del empleo

Woolworths Group in New Zealand is looking for a friendly and energetic team member to pick and pack online orders accurately and safely for customers across our stores. You will communicate with other departments about substitutions and stock issues while maintaining a strong focus on health and safety.

A positive attitude, good customer service, and effective teamwork are essential. Role involves standing for shifts and a welcoming demeanor to support our Kiwi customers with order accuracy and