Online Fulfillment Associate - Customer-First Support

Woolworths Ltd.; Whangarei; On-site; NZD 28,000 - 33,000; Full time

Benefits offered by this job

Everyday Rewards discounts

Health and life insurance discounts

Global and local career opportunities

Job summary

Woolworths Ltd. in New Zealand is seeking an online order picker to accurately pick and pack customer orders in-store, ensuring efficient service across pathways and systems.

You will communicate with other departments to handle substitutions and stock issues while maintaining a proactive health and safety mindset. The role emphasizes a friendly, customer-first approach, teamwork, and standing on your feet during shifts to support daily operations.

Qualifications

• Experience in customer service or retail is preferred.
• Strong communication and teamwork skills.
• Positive attitude and willingness to assist customers.
• Ability to stay on your feet during shifts.

Responsibilities

• Pick and pack orders accurately for online customers.
• Coordinate with other departments on substitutions and stock issues.
• Demonstrate a positive attitude towards Health and Safety on shift.

Skills

Customer service

Communication

Teamwork

Friendly attitude

Stand for long periods

Job description

Woolworths Ltd. in New Zealand is seeking an online order picker to accurately pick and pack customer orders in-store, ensuring efficient service across pathways and systems.

You will communicate with other departments to handle substitutions and stock issues while maintaining a proactive health and safety mindset. The role emphasizes a friendly, customer-first approach, teamwork, and standing on your feet during shifts to support daily operations.