Online Fulfillment Associate - Friendly & Customer-Focused

Woolworths Ltd.; Dunedin; On-site; NZD 42,000 - 54,000; Full time

Benefits offered by this job

Rewards card

Discounts on groceries

Global career opportunities

Job summary

Woolworths Ltd. in New Zealand is seeking a friendly team member to pick and pack online orders accurately and safely, coordinating with other departments to handle substitutions and stock issues.

You will need a genuine customer focus, be able to work in a team, stay on your feet during shifts, and bring a welcoming attitude. The role offers a supportive culture with benefits and growth opportunities across Woolworths Group.

Qualifications

• Understands good customer service.
• Help us make customer-first decisions aligned to our processes and systems.
• Work well within our team and communicate effectively.
• A willingness to work on your feet for the duration of your shift.
• Most important a friendly smile and welcoming attitude.

Responsibilities

• Picking and packing orders accurately, efficiently and safely for our online customers.
• Communicating with other departments regarding any out of stocks, substitutions and other enquiries relating to online customer enquiries.
• Demonstrating a positive attitude towards Health and Safety for yourself and others around you.

Skills

Customer service

Team communication

On-your-feet work

Friendly attitude

Problem solving

Job description

Woolworths Ltd. in New Zealand is seeking a friendly team member to pick and pack online orders accurately and safely, coordinating with other departments to handle substitutions and stock issues.

You will need a genuine customer focus, be able to work in a team, stay on your feet during shifts, and bring a welcoming attitude. The role offers a supportive culture with benefits and growth opportunities across Woolworths Group.