Onboard Host & Deckhand — Lake Cruise Experience

RealNZ; Queenstown; Remote; NZD 37,000 - 41,000; Full time

Benefits offered by this job

Medical insurance

Ski pass

Staff discounts

Job summary

RealNZ is seeking a Host/Deckhand for a blended role on Queenstown's iconic vessels. You will balance seamanship with hospitality, assisting with operations and delivering warm, welcoming experiences for guests.

Role emphasizes safety, service, and storytelling while navigating the TSS Earnslaw and Spirit of Queenstown. Onboard duties include berthing and barista tasks, with a permanent full-time schedule and fortnightly guaranteed hours.

Qualifications

• Duty Manager Certificate is required.
• At least 1 year Food & Beverage experience.
• At least 6 months Deckhand experience.
• Proven hosting and guest service experience including barista duties.
• Excellent people skills and clear communication.
• Knowledge of health and safety for maritime environments.
• Food safety knowledge preferred.

Responsibilities

• Deckhand duties: support safe vessel operations, assist berthing and mooring, maintain cleanliness and safety standards.
• Host responsibilities: provide exceptional food and beverage service, welcome guests, set up service areas, create memorable guest interactions onboard and at Walter Peak.

Skills

People skills

Clear communication

Hospitality experience

Barista skills

Safety awareness

Health & safety

Guest service

Education

Duty Manager Certificate

QDC with passenger endorsement

SRL with passenger endorsement

Job description

RealNZ is seeking a Host/Deckhand for a blended role on Queenstown's iconic vessels. You will balance seamanship with hospitality, assisting with operations and delivering warm, welcoming experiences for guests.

Role emphasizes safety, service, and storytelling while navigating the TSS Earnslaw and Spirit of Queenstown. Onboard duties include berthing and barista tasks, with a permanent full-time schedule and fortnightly guaranteed hours.