Older Persons Health Admin Coordinator

New Zealand Government; Christchurch; On-site; NZD 50,000 - 60,000; Full time

Job summary

Health New Zealand in Christchurch is seeking an organised Administrator to support the Older Persons Health Community Service Team at Princess Margaret Hospital. This role coordinates services to help older people live well in their communities.

You will provide essential administrative and secretarial support to Clinical Assessors and the wider team, manage records, and ensure timely, confidential handling of client information within a busy health environment.

Qualifications

• Proven experience in an administrative role within a complex organisation.
• Excellent typing skills (60-70 words per minute) and Dictaphone transcription experience.
• Strong organisational skills with the ability to prioritise and meet deadlines.
• Excellent verbal and written communication skills.
• Ability to work both independently and as part of a team.
• Client-focused approach with a professional and positive attitude.
• Commitment to understanding Te Tiriti o Waitangi and its application in Older Persons Health.
• High level of confidentiality and professionalism.

Responsibilities

• Provide high-quality administrative support including typing reports and correspondence
• Maintain accurate records within the patient management system
• Manage filing, emails, photocopying, and general office tasks
• Answer telephone enquiries in a prompt, professional, and friendly manner
• Coordinate services as identified in client support plans within required timeframes
• Support Clinical Assessors and team members with service coordination tasks
• Assist with organising and coordinating client service reviews
• Ensure all documentation and data entry is accurate and up to date
• Manage enquiries from clients, whānau, and service providers with a problem-solving approach
• Communicate effectively with team members and elevate enquiries when required
• Maintain confidentiality and comply with all relevant legislation relating to client information
• Participate in rostered cover for telephone enquiries and referrals
• Contribute positively to a collaborative and supportive team environment
• Demonstrate initiative and adaptability in a fast-paced setting

Skills

MS Word

MS Excel

Typing 60–70 wpm

Dictaphone transcription

Organisational skills

Verbal and written communication

Teamwork

Confidentiality

Tools

Microsoft Word

Microsoft Excel

Job description

Health New Zealand in Christchurch is seeking an organised Administrator to support the Older Persons Health Community Service Team at Princess Margaret Hospital. This role coordinates services to help older people live well in their communities.

You will provide essential administrative and secretarial support to Clinical Assessors and the wider team, manage records, and ensure timely, confidential handling of client information within a busy health environment.