NZ Sales Associate - Standard

JobSpace; Rotorua; On-site; NZD 35,000 - 42,000; Part time

Benefits offered by this job

Monthly Bonus Scheme

Colleague Discount 50%

Twice-yearly uniform allowance

Up to 20 days annual leave per year (5

Colleague Referral Incentive

Length of service awards

Job summary

Mountain Warehouse in Rotorua (NZ) is seeking a Sales Associate for a permanent part-time role. You will support daily store operations, help customers with product selections, and contribute to a welcoming shopping environment.

Join a motivated team and help meet sales targets while delivering excellent service. The position offers a monthly bonus scheme, staff discounts, and annual leave allowances, with a focus on health and safety in a busy retail setting.

Qualifications

• Commitment to delivering outstanding customer service.
• Experience in retail or hospitality is a plus.
• Ability to work well in a team and adapt to store needs.

Responsibilities

• Work harmoniously with colleagues to create an inclusive team environment.
• Participate in team discussions and contribute ideas to shared goals.
• Mentor and support new and existing team members.
• Process transactions accurately using multiple payment methods.
• Maintain high presentation standards and ensure products are well stocked.
• Engage with customers to understand needs and provide tailored solutions.
• Assist in in-store promotions and displays to drive sales.
• Represent Mountain Warehouse with enthusiasm and professionalism.

Skills

Customer service

Retail sales

Teamwork

Communication

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Drive store sales and customer satisfaction as part of a cohesive retail team

Application Deadline:18 September 2026

Department:New Zealand Retail

Employment Type:Permanent - Part Time

Description

Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!

As a Sales Associate, you’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. From maintaining high presentation standards to creating a welcoming atmosphere, you’ll represent our brand with pride and enthusiasm while prioritising health, safety, and wellbeing.

Key Responsibilities

• Work harmoniously with your colleagues, fostering an inclusive and supportive team environment.
• Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.
• Share knowledge and skills to support and train both new and existing team members.

Operational Excellence

• Assist in the day-to-day operations of the store, ensuring compliance with all company policies and procedures.
• Accurately process transactions, handling various payment methods with efficiency.
• Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked.
• Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice.
• Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience.
• Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions.
• Address customer inquiries and concerns promptly and professionally, ensuring a positive experience.
• Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all.
• Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace.
• Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential.

We would love to meet someone who is

• Committed to delivering outstanding customer service.
• Passionate about retail and eager to share that enthusiasm.
• Excellent communicators with a friendly and approachable demeanour.
• Energetic, driven, and determined to complete tasks effectively.
• Team players who are reliable and trustworthy.

What's in it for you?

• Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
• 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
• You are entitled to up to 20 days of annual leave per year based on a 5-day work week.
• Generous Colleague Referral Incentive
• A stable, successful and supported environment
• Length of service awards

You’re not just managing a store; you’re shaping an experience and creating a legacy. Embrace the adventure, Retail Leader, for you are the driving force of positive change!

Applicants must have the legal right to work in New Zealand. We are unable to offer Visa sponsorship for this position at this time.