NZ Sales Associate - Standard

Animal; Papamoa; On-site; NZD 33,000 - 34,000; Part time

Benefits offered by this job

Monthly bonus

Employee discount

20 days annual leave

Referral incentive

Stability

Length of service awards

Job summary

Mountain Warehouse is seeking a friendly NZ Sales Associate to deliver outstanding customer service in Papamoa. You will help maintain store presentation, assist customers, and support promotions, while upholding health and safety standards.

The role offers a part-time permanent contract with a monthly bonus scheme, staff discounts across Mountain Warehouse and Animal, and paid leave. Applicants must have the right to work in New Zealand.

Qualifications

• Customer service excellence and a friendly attitude.
• Ability to work in a team and contribute to store goals.
• Excellent communication and cash-handling skills.

Responsibilities

• Collaborate with team to deliver a welcoming shopping experience.
• Assist in daily store operations and promotions.
• Engage customers, answer inquiries, and promote products.
• Support achieving sales targets and in-store displays.

Job description

NZ Sales Associate - Standard

Application Deadline: 12 September 2026

Department: New Zealand Retail

Employment Type: Permanent - Part Time

Location: Papamoa (NPA)

Compensation: NZ$24.00 - NZ$25.00 / hour

Description

Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!

As a Sales Associate, you'll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. From maintaining high presentation standards to creating a welcoming atmosphere, you'll represent our brand with pride and enthusiasm while prioritising health, safety, and wellbeing.

Key Responsibilities

Team Collaboration:

• Work harmoniously with your colleagues, fostering an inclusive and supportive team environment.
• Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.
• Share knowledge and skills to support and train both new and existing team members.

Operational Excellence:

• Assist in the day-to-day operations of the store, ensuring compliance with all company policies and procedures.
• Accurately process transactions, handling various payment methods with efficiency.
• Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked.
• Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice.
• Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience.

Customer Engagement:

• Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions.
• Address customer inquiries and concerns promptly and professionally, ensuring a positive experience.
• Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all.

Sales & Performance:

• Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace.
• Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential.

We would love to meet someone who is

• Committed to delivering outstanding customer service.
• Passionate about retail and eager to share that enthusiasm.
• Excellent communicators with a friendly and approachable demeanour.
• Energetic, driven, and determined to complete tasks effectively.
• Team players who are reliable and trustworthy.

What's in it for you?

• Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
• 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
• You are entitled to up to 20 days of annual leave per year based on a 5-day work week.
• Generous Colleague Referral Incentive
• A stable, successful and supported environment
• Length of service awards

You're not just managing a store; you're shaping an experience and creating a legacy. Embrace the adventure, Retail Leader, for you are the driving force of positive change!

Applicants must have the legal right to work in New Zealand. We are unable to offer Visa sponsorship for this position at this time.

INDNZ