NZ Sales Associate - Higher

Animal; Auckland; On-site; NZD 34,000 - 39,000; Part time

Benefits offered by this job

Monthly bonus

Staff discount

Annual leave

Referral incentive

Service awards

Uniform allowance

Job summary

Mountain Warehouse in Sylvia Park (NSY) is seeking a part-time NZ Sales Associate to deliver outstanding customer service and maintain high store standards. You will process sales, support promotions, and help create a welcoming shopping environment while representing the brand with pride.

The role offers a supportive team atmosphere, health and safety focus, and attractive benefits including a monthly bonus, staff discounts, and generous leave.

Qualifications

• Excellent communication and customer service skills.
• Passion for retail and enthusiasm for the brand.
• Friendly, approachable demeanor and teamwork mindset.
• Energetic, driven and reliable in task completion.

Responsibilities

• Work harmoniously with colleagues to foster an inclusive and supportive team environment.
• Assist in day-to-day store operations and ensure compliance with company policies.
• Accurately process transactions with various payment methods.
• Keep the sales floor clean, organized, visually appealing, and fully stocked.
• Stay informed about product features, promotions, and pricing to advise customers.
• Help set up and execute in-store promotions and displays to drive sales.
• Build strong connections with customers and provide tailored solutions.
• Address customer inquiries promptly and professionally, ensuring a positive experience.
• Represent Mountain Warehouse with enthusiasm and professionalism.

Job description

NZ Sales Associate - Higher

Application Deadline: 23 October 2026

Department: New Zealand Retail

Employment Type: Permanent - Part Time

Location: Sylvia Park (NSY)

Compensation: NZ$25.10 / hour

Description

Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!

As a Sales Associate, you’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. From maintaining high presentation standards to creating a welcoming atmosphere, you’ll represent our brand with pride and enthusiasm while prioritising health, safety, and wellbeing.

Key Responsibilities

Team Collaboration:

• Work harmoniously with your colleagues, fostering an inclusive and supportive team environment.
• Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.
• Share knowledge and skills to support and train both new and existing team members.

Operational Excellence:

• Assist in the day-to-day operations of the store, ensuring compliance with all company policies and procedures.
• Accurately process transactions, handling various payment methods with efficiency.
• Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked.
• Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice.
• Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience.

Customer Engagement:

• Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions.
• Address customer inquiries and concerns promptly and professionally, ensuring a positive experience.
• Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all.

Sales & Performance:

• Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace.
• Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential.

We would love to meet someone who is

• Committed to delivering outstanding customer service.
• Passionate about retail and eager to share that enthusiasm.
• Excellent communicators with a friendly and approachable demeanour.
• Energetic, driven, and determined to complete tasks effectively.
• Team players who are reliable and trustworthy.

What's in it for you?

• Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
• 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
• You are entitled to up to 20 days of annual leave per year based on a 5-day work week.
• Generous Colleague Referral Incentive
• A stable, successful and supported environment
• Length of service awards

You're not just managing a store; you're shaping an experience and creating a legacy. Embrace the adventure, Retail Leader, for you are the driving force of positive change!

Applicants must have the legal right to work in New Zealand. We are unable to offer Visa sponsorship for this position at this time.

INDNZ