NZ Casual Retail Sales Associate

Mountain Warehouse; Papamoa; On-site; NZD 33,000 - 34,000; Part time

Benefits offered by this job

Monthly bonus scheme

Staff discount 50% across Mountain-W

Annual leave up to 20 days

Referral incentive

Stable environment

Length of service awards

Job summary

Mountain Warehouse in Papamoa is hiring a Casual Sales Assistant to deliver outstanding customer service and help maintain store presentation. You’ll engage with customers, process transactions, and support promotions, while contributing to a friendly shopping environment.

Join a team focused on service, teamwork, and community, with a bonus scheme and staff discounts. Applicants must have the right to work in New Zealand; visa sponsorship is not available.

Qualifications

• Experience in retail or customer service preferred.
• Ability to work in a team environment.
• Excellent communication skills.

Responsibilities

• Support daily store operations and maintain high presentation standards.
• Process transactions accurately and handle payments.
• Engage customers, understand needs, and promote products.

Skills

Customer service

Team collaboration

Job description

Department: New Zealand Retail

Location: Papamoa (NPA)

Compensation: NZ$23.60 - NZ$24.60 / hour

Description

Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!

As a Casual Sales Assistant, you’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. From maintaining high presentation standards to creating a welcoming atmosphere, you’ll represent our brand with pride and enthusiasm while prioritising health, safety, and wellbeing.

Key Responsibilities

Team Collaboration

• Work harmoniously with your colleagues, fostering an inclusive and supportive team environment.
• Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.
• Share knowledge and skills to support and train both new and existing team members.

Operational Excellence

• Assist in the day-to-day operations of the store, ensuring compliance with all company policies and procedures.
• Accurately process transactions, handling various payment methods with efficiency.
• Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked.
• Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice.
• Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience.

Customer Engagement

• Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions.
• Address customer inquiries and concerns promptly and professionally, ensuring a positive experience.
• Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all.

Sales & Performance

• Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace.
• Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential.

We Would Love To Meet Someone Who Is

• Committed to delivering outstanding customer service.
• Passionate about retail and eager to share that enthusiasm.
• Excellent communicators with a friendly and approachable demeanour.
• Energetic, driven, and determined to complete tasks effectively.
• Team players who are reliable and trustworthy.

What's in it for you?

• Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
• 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
• You are entitled to up to 20 days of annual leave per year based on a 5-day work week.
• Generous Colleague Referral Incentive
• A stable, successful and supported environment
• Length of service awards

You're not just managing a store; you're shaping an experience and creating a legacy. Embrace the adventure, Retail Leader, for you are the driving force of positive change!

Applicants must have the legal right to work in New Zealand. We are unable to offer Visa sponsorship for this position at this time.

INDNZ