NZ Sales Assistant - Standard

Mountain Warehouse; Wellington; On-site; NZD 33,000 - 34,000; Part time

Benefits offered by this job

Monthly bonus

Staff discount

Uniform allowance

Annual leave

Colleague referral incentive

Job summary

Mountain Warehouse at Wellington Airport is seeking a proactive NZ Sales Assistant - Standard for our New Zealand Retail team. This permanent part-time role will support a busy store and help deliver an exceptional shopping experience.

You’ll maintain high presentation standards, process transactions, assist customers, and contribute to promotions and displays with energy and teamwork. Applicants must have legal right to work in New Zealand and flexibility to work across the week; a monthly

Qualifications

• Excellent customer service and communication skills.
• Able to work as part of a team in a busy retail environment.
• Flexible and reliable, with a positive attitude.

Responsibilities

• Assist customers and provide product information.
• Process transactions accurately and handle multiple payment methods.
• Maintain store presentation and restock as needed.
• Support in-store promotions and displays.

Skills

Customer service

Teamwork

Communication

Reliable

Tools

POS system

Job description

NZ Sales Assistant - Standard

Department: New Zealand Retail

Employment Type: Permanent - Part Time

Location: Wellington Airport (NWN)

Reporting To: NWN Store Manager

Compensation: NZ$24.00 - NZ$25.00 / hour

Description

Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!

As a Sales Associate, you’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. From maintaining high presentation standards to creating a welcoming atmosphere, you’ll represent our brand with pride and enthusiasm while prioritising health, safety, and wellbeing.

Key Responsibilities

Team Collaboration:

• Work harmoniously with your colleagues, fostering an inclusive and supportive team environment.
• Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.
• Share knowledge and skills to support and train both new and existing team members.

Operational Excellence:

• Assist in the day-to-day operations of the store, ensuring compliance with all company policies and procedures.
• Accurately process transactions, handling various payment methods with efficiency.
• Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked.
• Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice.
• Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience.

Customer Engagement:

• Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions.
• Address customer inquiries and concerns promptly and professionally, ensuring a positive experience.
• Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all.

Sales & Performance:

• Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace.
• Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential.

We would love to meet someone who

• Is committed to delivering outstanding customer service.
• Is passionate about retail and eager to share that enthusiasm.
• Are excellent communicators with a friendly and approachable demeanour.
• Are energetic, driven, and determined to complete tasks effectively.
• Are team players who are reliable and trustworthy.
• Has flexibility to work throughout the week as required

What's in it for you?

• Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
• 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
• You are entitled to up to 20 days of annual leave per year based on a 5-day work week.
• Generous Colleague Referral Incentive
• A stable, successful and supported environment
• Length of service awards
  Applicants must have the legal right to work in New Zealand. We are unable to offer Visa sponsorship for this position at this time.

INDNZ