NZ Casual Retail Sales Associate

Mountain Warehouse; Henderson-Massey; Sur place; NZD 30 000 - 42 000; Temps partiel

Avantages offerts par ce poste

Monthly Bonus Scheme

Colleague Discount 50%

Up to 20 days annual leave per year

Colleague Referral Incentive

Uniform allowance

Résumé du poste

Mountain Warehouse is seeking a Casual Sales Associate for a seasonal, part-time role at Westgate (NAW) in New Zealand. You will deliver exceptional customer service, maintain store presentation, and support sales through team collaboration and product knowledge.

The role emphasizes customer engagement, accurate transactions, and contributing to a welcoming shopping environment while upholding health and safety standards. Availability for shift rotations is expected.

Qualifications

• Experience delivering friendly, helpful customer service.
• Ability to work in a team and support colleagues.
• Clear communication with customers and colleagues.
• Willingness to learn about products and promotions.
• Flexible to work weekends and shifts.

Responsabilités

• Work harmoniously with colleagues and contribute ideas to shared goals.
• Assist in day-to-day store operations and ensure policies are followed.
• Process transactions accurately and handle multiple payment methods.
• Keep the sales floor clean, organized, and well merchandised.
• Stay informed about product features, promotions and pricing to advise customers.
• Set up and execute in-store promotions and displays to drive sales.
• Build connections with customers and provide tailored solutions.
• Address customer inquiries promptly and professionally.
• Support management in identifying growth opportunities and improving the store.

Connaissances

Customer service

Teamwork

Communication

Sales

Problem solving

Description du poste

NZ Casual Retail Sales Associate

Department: New Zealand Retail

Employment Type: Seasonal - Part Time

Location: Westgate (NAW)

Compensation: NZ$26.00 / hour

Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!

As a Casual Sales Assistant, you’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. From maintaining high presentation standards to creating a welcoming atmosphere, you’ll represent our brand with pride and enthusiasm while prioritising health, safety, and wellbeing.

Key Responsibilities

Team Collaboration:

• Work harmoniously with your colleagues, fostering an inclusive and supportive team environment.
• Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.
• Share knowledge and skills to support and train both new and existing team members.

Operational Excellence:

• Assist in the day-to-day operations of the store, ensuring compliance with all company policies and procedures.
• Accurately process transactions, handling various payment methods with efficiency.
• Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked.
• Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice.
• Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience.

Customer Engagement:

• Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions.
• Address customer inquiries and concerns promptly and professionally, ensuring a positive experience.
• Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all.

Sales & Performance:

• Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace.
• Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential.

We would love to meet someone who is

• Committed to delivering outstanding customer service.
• Passionate about retail and eager to share that enthusiasm.
• Excellent communicators with a friendly and approachable demeanour.
• Energetic, driven, and determined to complete tasks effectively.
• Team players who are reliable and trustworthy.

What's in it for you?

• Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
• 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
• You are entitled to up to 20 days of annual leave per year based on a 5-day work week.
• Generous Colleague Referral Incentive
• A stable, successful and supported environment
• Length of service awards

You're not just managing a store; you're shaping an experience and creating a legacy. Embrace the adventure, Retail Leader, for you are the driving force of positive change!

Applicants must have the legal right to work in New Zealand. We are unable to offer Visa sponsorship for this position at this time.