North Island Key Account Manager

Ravensdown; Napier; On-site; NZD 90,000 - 150,000; Full time

Benefits offered by this job

Insurances and phone

Laptop provided

Excellent training opportunities

Job summary

Ravensdown Napier, Hawke's Bay, New Zealand, seeks a North Island Key Account Manager to lead strategic partnerships with major customers and drive profitable growth across the North Island.

You will develop strategic account plans, deliver tailored solutions, and work with internal teams to ensure value delivery and long-term customer success.

Qualifications

• Proven success in key account management, business development, or strategic sales.
• Strong relationship-building and negotiation skills.
• Commercially astute with a track record of identifying growth opportunities.
• Experience developing and executing account plans that drive customer and business success.
• Confident engaging with senior stakeholders and decision-makers.
• Strategic thinker who turns ideas into action.
• Excellent communication, presentation and relationship management.
• Highly collaborative across multiple teams and functions.
• Self-motivated, organized and results-focused with strong commercial acumen.
• tertiary qualification in business, sales or marketing is preferred.

Responsibilities

• Build and maintain relationships with key customers and industry stakeholders across the North Island.
• Develop and execute strategic account plans that drive growth, profitability, and customer success.
• Identify new business opportunities and deliver tailored solutions.
• Lead commercial negotiations, contract renewals, and major customer proposals.
• Partner with internal teams to ensure customer needs are understood and delivered.
• Act as a trusted advisor, providing market insights and strategic guidance.
• Monitor industry trends, customer needs, and competitor activity to inform strategies.
• Champion customer satisfaction and represent the voice of key customers within the business.
• Contribute to revenue growth by achieving sales targets and expanding market share.
• Represent Ravensdown at industry events, conferences, and stakeholder engagements.

Skills

Key account management

Relationship building

Negotiation

Strategic thinking

Account planning

Stakeholder engagement

Communication & presentation

Cross-functional collaboration

Self-motivated & organized

Commercial acumen

Education

Bachelor’s degree in business, sales, marketing, or related

Job description

North Island Key Account Manager

Ravensdown Napier, Hawke's Bay, New Zealand

About this position

About the role:
Ravensdown is committed to building long-term, mutually beneficial partnerships with our customers that go beyond the traditional supplier relationship. By working closely together, we aim to improve on-farm productivity, profitability, and sustainability while helping farmers navigate an increasingly complex operating environment with greater confidence and resilience. Our partnership approach focuses on shared goals, strategic collaboration, continuous improvement, and regular review, ensuring we create lasting value for both our customers and Ravensdown over the long term.
As our Key Account Manager, you'll play a pivotal role in shaping and growing Ravensdown's most important customer and commercial partnerships.
Working closely with major customers, industry stakeholders, and internal teams, you'll develop strategic account plans, deliver tailored solutions, and create long-term value that supports both customer success and Ravensdown's growth across the North Island.

This is an exciting opportunity for a commercially astute relationship builder who thrives on influencing outcomes, identifying new opportunities, and negotiating win-win solutions.

Key Responsibilities

• Build and maintain strong relationships with key customers and industry stakeholders across the North Island.
• Develop and execute strategic account plans that drive growth, profitability, and customer success.
• Identify new business opportunities and deliver tailored solutions that create value for both customers and Ravensdown.
• Lead commercial negotiations, contract renewals, and major customer proposals.
• Partner with internal teams to ensure customer needs are understood and effectively delivered.
• Act as a trusted advisor, providing market insights and strategic guidance to customers.
• Monitor industry trends, customer needs, and competitor activity to inform account strategies.
• Champion customer satisfaction and represent the voice of key customers within the business.
• Contribute to revenue growth by achieving sales targets and expanding market share.
• Represent Ravensdown at industry events, conferences, and key stakeholder engagements.

About You

You bring a strong commercial mindset and a genuine passion for building credibility with customers, colleagues, and stakeholders alike.
You're someone who enjoys understanding how businesses operate, can confidently navigate complex conversations, and isn't afraid to challenge the status quo when there's a better way forward.
Highly organised and self-motivated, you're comfortable balancing competing priorities while maintaining a strong focus on delivering results.
Whether your background is in account management, agribusiness, sales, or a related commercial field, you'll bring the energy, resilience, and professionalism needed to thrive in a fast-paced and customer-focused environment.

Ideal Skills & Experience

• Proven success in key account management, business development, or strategic sales.
• Strong relationship-building skills with the ability to influence and negotiate.
• Commercially astute with a track record of identifying growth opportunities.
• Experience developing and executing account plans that drive customer and business success.
• Confident engaging with senior stakeholders and decision-makers.
• Strategic thinker who can see the bigger picture and turn ideas into action.
• Exceptional communication, presentation, and relationship management skills.
• Highly collaborative, with the ability to work across multiple teams and functions.
• Self-motivated, organised, and results-focused with strong commercial acumen.
• A tertiary qualification in business, sales, marketing, or a related discipline is preferred.
• Experience within the agricultural, rural, or agribusiness sector would be advantageous.

In return for your skills, we offer a very competitive package that includes an array of insurances, phone, laptop and excellent training opportunities in a supportive co‑operative environment.

About the company

Ravensdown as a co‑operative is all about essential farm inputs, and smart people using smart tools with the latest science in mind and our shareholders’ interests at heart.

Our work is guided by strong values that shape how we operate every day:

These values are central to our culture and are actively lived, recognised, and celebrated across the organisation.

We are an integral part of the food creation process. We are the only co‑operative that tests for, advises about, buys, ships, stores, spreads, measures and maps food creating nutrients and fertiliser in a truly integrated way. Using technology, science, and smart people, we work in partnership with our farmers to provide the nutrients and agronomic solutions they need, together with innovative environmental products and services.

Through this, we are committed to Smarter farming for a better New Zealand, Ka pūkekotia a Rongomātāne, ka poho kererū a Aotearoa

Applications Close: Tuesday 29 September 2026

Ravensdown is committed to a drug and alcohol free workplace. The successful applicant will be required to undergo a pre‑employment drug and alcohol test.