Night-Shift Gaming Support Specialist (NZ-Based)

Aotearoa New Zealand Association of Social Workers; Henderson-Massey; On-site; NZD 48,000 - 62,000; Full time

Job summary

Grinding Gear Games in West Auckland is hiring for a full-time Customer Support role on a 12am–8am night shift. This on-site position is based in Henderson, Auckland, New Zealand, and supports players across multiple channels.

You will moderate in-game chat and forums and assist players by email, private message, and live chat. The ideal candidate has excellent English, strong communication, and multitasking in a busy gaming environment.

Qualifications

• Excellent written and verbal communication are required.
• Strong command of English language, both written and spoken.
• Able to multitask and prioritise in a busy support environment.
• Proficient with computers and common software tools.
• Interest in online games and gaming community a plus.

Responsibilities

• Moderating in-game chat and forums.
• Assisting customers via email, private message, and live chat.

Skills

Communication skills

English proficiency

Organized

Multitasking

Technical aptitude

Long-term position

Online games experience

Job description

Grinding Gear Games in West Auckland is hiring for a full-time Customer Support role on a 12am–8am night shift. This on-site position is based in Henderson, Auckland, New Zealand, and supports players across multiple channels.

You will moderate in-game chat and forums and assist players by email, private message, and live chat. The ideal candidate has excellent English, strong communication, and multitasking in a busy gaming environment.