New World Associate

Foodstuffs North Island; Māngere-Ōtāhuhu; On-site; NZD 90,000 - 120,000; Full time

Benefits offered by this job

Free carparking

Healthcare Coverage

Onsite café with subsidised meals

Flexible working options

Learning and development programs

Job summary

Foodstuffs North Island is seeking a proactive coordinator to turn strategy into action across New World brands. You’ll work closely with the Head of New World, drive performance, and support store teams and owner-operators with structured reporting and clear communications.

You’ll help coordinate key workstreams, build meaningful reporting, and act as a trusted advisor to the Head of New World and the New World Member Representation Committee, fostering a high-performing culture.

Qualifications

• Highly organised and detail-focused with timely delivery.
• Excellent written and verbal communication, able to articulate ideas and present effectively.
• Strong relationship-building and collaboration with a wide range of people.
• Proactive mindset to improve processes and find smarter ways of working.
• Strong Microsoft skills across Excel, PowerPoint, Teams and SharePoint.
• AI usage considered useful with Copilot experience.

Responsibilities

• Coordinate delivery of New World strategies and projects.
• Partner with leadership to ensure initiatives land in stores.
• Work with reports and data to identify trends and create reports.
• Create engaging communications for New World Members (daily newsletter, updates).
• Advocate for clear, fit-for-purpose store communications.
• Coordinate meetings and summaries for the Member Representation Committee.
• Support Member events with cross-team coordination.
• Build a strong internal network across Foodies.
• Contribute to a positive, high-performing culture.

Skills

Organised

Detail-oriented

Communication skills

Relationship-building

Proactive mindset

Microsoft Excel

PowerPoint

Teams

SharePoint

AI usage

Copilot experience

SAP familiarity

Job description

Ko wai mātou – About us

Kia ora. We’re Foodies. You know Gilmours, New World, PAK’nSAVE, and Four Square, right? That’s us!

With more than 320 stores and over 27,000 Foodies across Te Ika-a-Māui, Foodstuffs North Island is a co-operative proudly owned by our Members. Our purpose is simple – making sure New Zealanders get more out of life, and we’re driven by our aspiration to be one of New Zealand’s most customer-driven and productive retailers.

Te Tūranga – About the role

Help turn strategy into action across one of New Zealand’s most recognised retail brands!

Working closely with the Head of New World, you’ll help drive performance, execute the New World strategy and Customer Promises and support strong partnerships with our owner-operators and store teams. You’ll coordinate important workstreams, develop meaningful reporting and help deliver projects that support the Head of New World, the New World Member Representation Committee and the wider New World team.

This is a role for someone who notices the details others might miss, anticipates what needs to happen next and takes action before being asked. You’ll be a trusted support and advisor to the Head of New World, helping solve problems, create structure and keep key priorities moving.

What will you be doing?

• Coordinating, documenting, communicating and supporting the delivery of New World strategies, projects and key workstreams.
• Partnering with the New World leadership team to strengthen collaboration and help ensure initiatives are ready to land successfully in stores.
• Working across reports and data, highlighting relevant information and trends and developing additional reporting when needed.
• Creating engaging communications for New World Members, including the daily Trolley Full newsletter, Weekly Sales updates and the Head of New World Weekly Wrap.
• Advocating for our store teams by helping ensure support-centre communications and documentation are clear and fit for purpose.
• Supporting the New World Member Representation Committee by coordinating meetings, aligning agendas and keeping actions and summaries up to date.
• Working with our Events and Internal Communications teams to support Member events, including All Operator Meetings and Store Manager Forums.
• Building a strong network across Foodies, connecting with people in both our support office and stores.
• Contributing to the positive, high-performing culture of the New World brand.

He kōrero mōu – About you

You’ll bring energy, initiative and exceptional attention to detail. Comfortable working in a fast-moving environment, you’ll know how to create structure while remaining adaptable when priorities shift.

You’ll also bring:

• A highly organised and detail-focused approach, with the ability to deliver quality work in a timely way.
• Excellent written and verbal communication skills, including the ability to clearly articulate ideas, prepare engaging content and present effectively.
• Strong relationship-building and collaboration skills, with confidence connecting with a wide range of people.
• A proactive mindset and a genuine interest in improving processes and finding smarter, more efficient ways of working.
• Strong Microsoft skills, particularly across Excel, PowerPoint, Teams and SharePoint.
• The ability to use AI thoughtfully and effectively, with Microsoft Copilot experience considered useful.
• An understanding of retail, New World supermarkets and internal systems such as SAP would be beneficial, but isn’t essential.

Ngā painga - What we offer

We’re committed to providing awesome experiences for our people, including offering a range of benefits

• Free carparking - we’ve got over 1,000 carparks including EV plugs
• Southern Cross Healthcare Coverage
• Onsite café with subsidised meals, mini mart, 5% discount at our retail stores
• Flexible working options, a day off on your birthday, lots of fun on site activities
• Inhouse learning and development programmes and courses, flu vaccinations, and social network groups (we call them Tribes).

Experience awesome. Achieve awesome. Be awesomely you.

We’re proud to have a focus on Diversity & Inclusion here at Foodies and welcome courageous behaviour, encourage togetherness, inspire our people to be their best selves in our Foodies whānau.

We encourage you to apply with all your awesomeness and welcome your diverse background, including any disability, additional health and mental health needs, and/or neurodiversity.

If you require accessibility support to ensure you can fairly access our recruitment process, please reach out to [e-mail]. Accessibility support could include interview location, sign language interpreter, assistive technology.