New World Associate

foodstuffs; Māngere-Ōtāhuhu; Hybrid; NZD 90,000 - 120,000; Full time

Benefits offered by this job

Free carparking

Southern Cross Healthcare Coverage

Onsite café with subsidised meals

Flexible working options

In-house learning and development

Job summary

Foodstuffs North Island, a leading New Zealand retailer, is seeking a proactive coordinator to support the Head of New World. You will help translate strategy into action, develop reporting, and partner with owner-operators and store teams to land initiatives in stores.

You will thrive in a fast-moving environment, bring strong organisational and communication skills, and enjoy building relationships across offices and stores. Flexibility and adaptability are essential.

Qualifications

• Highly organised and detail-focused approach; deliver quality work timely.
• Excellent written and verbal communication; articulate ideas and present effectively.
• Strong relationship-building and collaboration skills across a wide range of people.
• Proactive mindset with a genuine interest in improving processes.
• Good MS Office skills; familiarity with Excel, PowerPoint, Teams and SharePoint.
• Experience or openness to using AI thoughtfully; Copilot useful.

Responsibilities

• Coordinate, document, communicate and support delivery of New World strategies, projects and key workstreams.
• Partner with New World leadership to strengthen collaboration and ensure initiatives land in stores.
• Work with reports and data; highlight trends and develop additional reporting as needed.
• Create engaging communications for New World Members (daily newsletter, weekly updates, wrap).
• Advocate for store teams; ensure clear, fit-for-purpose communications and documentation.
• Support the New World Member Representation Committee: coordinate meetings, agendas and actions.
• Collaborate with Events and Internal Communications to support Member events (All Operator Meetings, Store Manager Forums).
• Build a strong network across Foodies; connect across support office and stores.
• Contribute to a positive, high-performing culture across the New World brand.

Skills

Organisational skills

Communication

Relationship building

Proactive mindset

MS Office (Excel, PowerPoint, Teams, S

AI / Copilot awareness

Tools

SAP

Microsoft 365

Job description

Ko wai mātou - About us

Kia ora. We're Foodies. You know Gilmours, New World, PAK'nSAVE, and Four Square, right? That's us!

With more than 320 stores and over 27,000 Foodies across Te Ika-a-Māui, Foodstuffs North Island is a co-operative proudly owned by our Members. Our purpose is simple - making sure New Zealanders get more out of life, and we're driven by our aspiration to be one of New Zealand's most customer-driven and productive retailers.

Te Tūranga - About the role

Help turn strategy into action across one of New Zealand's most recognised retail brands!

Working closely with the Head of New World, you'll help drive performance, execute the New World strategy and Customer Promises and support strong partnerships with our owner-operators and store teams. You'll coordinate important workstreams, develop meaningful reporting and help deliver projects that support the Head of New World, the New World Member Representation Committee and the wider New World team.

This is a role for someone who notices the details others might miss, anticipates what needs to happen next and takes action before being asked. You'll be a trusted support and advisor to the Head of New World, helping solve problems, create structure and keep key priorities moving.

What will you be doing?

• Coordinating, documenting, communicating and supporting the delivery of New World strategies, projects and key workstreams.
• Partnering with the New World leadership team to strengthen collaboration and help ensure initiatives are ready to land successfully in stores.
• Working across reports and data, highlighting relevant information and trends and developing additional reporting when needed.
• Creating engaging communications for New World Members, including the daily Trolley Full newsletter, Weekly Sales updates and the Head of New World Weekly Wrap.
• Advocating for our store teams by helping ensure support-centre communications and documentation are clear and fit for purpose.
• Supporting the New World Member Representation Committee by coordinating meetings, aligning agendas and keeping actions and summaries up to date.
• Working with our Events and Internal Communications teams to support Member events, including All Operator Meetings and Store Manager Forums.
• Building a strong network across Foodies, connecting with people in both our support office and stores.
• Contributing to the positive, high-performing culture of the New World brand.

He kōrero mōu - About you

You'll bring energy, initiative and exceptional attention to detail. Comfortable working in a fast-moving environment, you'll know how to create structure while remaining adaptable when priorities shift.

You'll also bring:

• A highly organised and detail-focused approach, with the ability to deliver quality work in a timely way.
• Excellent written and verbal communication skills, including the ability to clearly articulate ideas, prepare engaging content and present effectively.
• Strong relationship-building and collaboration skills, with confidence connecting with a wide range of people.
• A proactive mindset and a genuine interest in improving processes and finding smarter, more efficient ways of working.
• Strong Microsoft skills, particularly across Excel, PowerPoint, Teams and SharePoint.
• The ability to use AI thoughtfully and effectively, with Microsoft Copilot experience considered useful.
• An understanding of retail, New World supermarkets and internal systems such as SAP would be beneficial, but isn't essential.

Ngā painga - What we offer

We're committed to providing awesome experiences for our people, including offering a range of benefits

• Free carparking - we've got over 1,000 carparks including EV plugs
• Southern Cross Healthcare Coverage
• Onsite café with subsidised meals, mini mart, 5% discount at our retail stores
• Flexible working options, a day off on your birthday, lots of fun on site activities
• Inhouse learning and development programmes and courses, flu vaccinations, and social network groups (we call them Tribes).

Experience awesome. Achieve awesome. Be awesomely you.

We're proud to have a focus on Diversity & Inclusion here at Foodies and welcome courageous behaviour, encourage togetherness, inspire our people to be their best selves in our Foodies whānau.

If you require accessibility support to ensure you can fairly access our recruitment process, please reach out to [e-mail] . Accessibility support could include interview location, sign language interpreter, assistive technology.