New World Associate

Foodstuffs North Island Limited; Auckland; Hybrid; NZD 65,000 - 90,000; Full time

Benefits offered by this job

Free car parking

Southern Cross Healthcare Coverage

Onsite café with subsidised meals

5% discount at our retail stores

Flexible working options

Day off on your birthday

Inhouse learning and development

Flu vaccinations

Social Tribes groups

Job summary

Foodstuffs North Island Limited is seeking a detail-focused coordinator to support New World strategy delivery. You’ll work with the Head of New World, organise workstreams, develop reporting, and help run communications and events for owner-operators and store teams.

Your proactive approach, collaboration, and strong MS Office skills will help keep priorities moving and enable effective store partnerships.

Qualifications

• Organised, detail-oriented approach to tasks and reporting.
• Excellent written and verbal communication across teams.
• Strong relationship-building and collaboration with store teams.
• Proactive mindset to streamline processes and improve efficiency.
• Advanced MS Office skills (Excel, PowerPoint, Teams, SharePoint).
• Familiarity with AI tools; Copilot experience is a plus.
• Understanding of retail systems (SAP) is beneficial.

Responsibilities

• Coordinate delivery of New World strategies, projects and key workstreams.
• Partner with the New World leadership team to land initiatives in stores.
• Analyze reports and data, highlight trends and develop additional reporting.
• Create engaging communications for New World Members (daily newsletters, updates).
• Support store teams by ensuring communications are clear and fit for purpose.
• Coordinate meetings and keep actions/summaries up to date for the Member Representation Committee.
• Support Member events including All Operator Meetings and Store Manager Forums.
• Build networks across Foodies, connecting support office and stores.
• Contribute to a positive, high-performing culture.

Skills

Highly organized

Detail-focused

Communication skills

Relationship building

Proactive mindset

MS Office skills

AI Copilot familiarity

Retail knowledge

Tools

SAP

SharePoint

Microsoft Copilot

Job description

Ko Wai Mātou - About Us

Kia ora. We're Foodies. You know Gilmours, New World, PAK'nSAVE, and Four Square, right? That's us!

Ko Wai Mātou - About Us

Kia ora. We're Foodies. You know Gilmours, New World, PAK'nSAVE, and Four Square, right? That's us!

With more than 320 stores and over 27,000 Foodies across Te Ika-a-Māui, Foodstuffs North Island is a co-operative proudly owned by our Members. Our purpose is simple - making sure New Zealanders get more out of life, and we're driven by our aspiration to be one of New Zealand's most customer-driven and productive retailers.

Te Tūranga - About The Role

Help turn strategy into action across one of New Zealand's most recognised retail brands!

Working closely with the Head of New World, you'll help drive performance, execute the New World strategy and Customer Promises and support strong partnerships with our owner-operators and store teams. You'll coordinate important workstreams, develop meaningful reporting and help deliver projects that support the Head of New World, the New World Member Representation Committee and the wider New World team.

This is a role for someone who notices the details others might miss, anticipates what needs to happen next and takes action before being asked. You'll be a trusted support and advisor to the Head of New World, helping solve problems, create structure and keep key priorities moving.

What will you be doing?

• Coordinating, documenting, communicating and supporting the delivery of New World strategies, projects and key workstreams.
• Partnering with the New World leadership team to strengthen collaboration and help ensure initiatives are ready to land successfully in stores.
• Working across reports and data, highlighting relevant information and trends and developing additional reporting when needed.
• Creating engaging communications for New World Members, including the daily Trolley Full newsletter, Weekly Sales updates and the Head of New World Weekly Wrap.
• Advocating for our store teams by helping ensure support-centre communications and documentation are clear and fit for purpose.
• Supporting the New World Member Representation Committee by coordinating meetings, aligning agendas and keeping actions and summaries up to date.
• Working with our Events and Internal Communications teams to support Member events, including All Operator Meetings and Store Manager Forums.
• Building a strong network across Foodies, connecting with people in both our support office and stores.
• Contributing to the positive, high-performing culture of the New World brand.

He Kōrero Mōu - About You

You'll bring energy, initiative and exceptional attention to detail. Comfortable working in a fast-moving environment, you'll know how to create structure while remaining adaptable when priorities shift.

You'll Also Bring

• A highly organised and detail-focused approach, with the ability to deliver quality work in a timely way.
• Excellent written and verbal communication skills, including the ability to clearly articulate ideas, prepare engaging content and present effectively.
• Strong relationship-building and collaboration skills, with confidence connecting with a wide range of people.
• A proactive mindset and a genuine interest in improving processes and finding smarter, more efficient ways of working.
• Strong Microsoft skills, particularly across Excel, PowerPoint, Teams and SharePoint.
• The ability to use AI thoughtfully and effectively, with Microsoft Copilot experience considered useful.
• An understanding of retail, New World supermarkets and internal systems such as SAP would be beneficial, but isn't essential.

Ngā Painga - What We Offer

• Free carparking - we've got over 1,000 carparks including EV plugs
• Southern Cross Healthcare Coverage
• Onsite café with subsidised meals, mini mart, 5% discount at our retail stores
• Flexible working options, a day off on your birthday, lots of fun on site activities
• Inhouse learning and development programmes and courses, flu vaccinations, and social network groups (we call them Tribes).

Experience Awesome. Achieve Awesome. Be Awesomely You.

We're proud to have a focus on Diversity & Inclusion here at Foodies and welcome courageous behaviour, encourage togetherness, inspire our people to be their best selves in our Foodies whānau.

We encourage you to apply with all your awesomeness and welcome your diverse background, including any disability, additional health and mental health needs, and/or neurodiversity.

If you require accessibility support to ensure you can fairly access our recruitment process, please reach out to [email protected] . Accessibility support could include interview location, sign language interpreter, assistive technology.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.