Nature Guide

RealNZ; Te Anau; On-site; NZD 37,000 - 39,000; Full time

Benefits offered by this job

Medical Insurance

Staff travel perks

Job summary

RealNZ's Te Anau Glowworm Caves are seeking a Mandarin-speaking Guide to bring New Zealand's wonders to international guests. You will lead groups, share stories of native flora, fauna and geology, and connect with visitors in Mandarin and English with warmth and clarity.

You'll ensure safety, assist with risk planning, and maintain clean service areas while delivering memorable tours that inspire discovery and respect for Aotearoa's unique environment.

Qualifications

• 6 months experience in Cave Guiding, Nature Guiding, or a similar field.
• Fluency in Mandarin and English.
• Strong communication and interpersonal skills with a positive, proactive approach.
• Enthusiastic about sharing knowledge and able to engage diverse groups of guests.

Responsibilities

• Lead guests through cave tours and provide engaging commentary.
• Maintain safe, high-quality service areas and assist with risk planning.
• Greet guests warmly and ensure an inclusive, memorable experience.
• Adapt to conditions like high water and communicate safety information.

Skills

Mandarin fluency

English fluency

Guest communication

Public speaking

Job description

Become the storyteller of Te Anau's magical Glowworm Caves.

In this unforgettable role, you'll lead guests through some of New Zealand's most awe-inspiring landscapes, weaving together fascinating tales of native flora, fauna, and geology. Your passion and knowledge will bring the natural world to life, turning every tour into a journey of discovery.

We welcome visitors from all corners of the globe, and we're looking for an enthusiastic Mandarin-speaking Guide to help us share the magic of Aotearoa with even more of our international guests. With your ability to communicate confidently in both Mandarin and English, you'll help create meaningful connections and ensure our guests feel welcomed, informed, and inspired.

From guiding groups safely through scenic wonders to delivering captivating commentary, you'll be at the heart of the experience. You'll greet guests with warmth, ensure every moment is memorable, and send them off with a smile. Behind the scenes, you'll help maintain pristine service areas and uphold the highest safety standards, making smart calls on conditions like high water and supporting risk planning with confidence.

What do you get out of this?

• Full time work with guaranteed hours
• Enjoy some incredible staff perks! Bring a friend along to experience RealNZ's unforgettable adventures, either for free or at a fantastic discount. Explore Rakiura, raft the Shotover and Kawarau rivers, cruise Milford and Doubtful Sound, and dine at Walter Peak. It's an amazing opportunity to experience the best of New Zealand without breaking the bank!
• Medical Insurance

What are we looking for in you?

• 6 months experience in Cave Guiding, Nature Guiding, or a similar field.
• Fluency in Mandarin and English.
• Strong communication and interpersonal skills with a positive, proactive approach.
• Enthusiastic about sharing knowledge and able to engage diverse groups of guests.

If you're ready to inspire visitors with your passion for New Zealand's natural wonders and have the experience to provide a safe, engaging experience, we'd love to hear from you!

Number of positions: 1

Employment Type: Permanent, Full Time

Hourly Wage: $27.00 - $28.50

Real people, real places, real experiences. Welcome to Real.

When's the best time to join the Real whānau? Now's good.

We're the conservation business that's enabled by tourism. We're helping the world, one guest at a time, fall in love with conservation. We're inspiring people to leave their places in better conditions than when they found them. We channel a guest-centric approach that fuels our genuine promise to deliver Aotearoa's most unforgettable experiences.

It's our workplace environment that makes careers at RealNZ more exciting than the regular job. Working for Real could mean you're based anywhere between a secluded island, a scenic fiord, and a snow-capped maunga. Our people, places, and workdays are a great and diverse mixture. It keeps us on our toes and adds value and passion to our work.

At RealNZ, we're committed to Equity, Diversity, and Inclusion. Guided by our values of Pono (Keep it real) and He waka eke noa (We're all in this together), we embrace and celebrate the unique perspectives and experiences that make our team stronger. Everyone is welcome here.