National Operations Leader, FMCG & Sustainability

Viscount Reuse; Auckland; Hybrid; NZD 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

Growth opportunities across NZ and AU

Recognition programme

Safety-first culture

Job summary

Viscount New Zealand is seeking a National Operations Manager to lead our nationwide network of washing centres, distribution centres and logistics partners. You will set the standard for safe, efficient and customer-focused operations, directing a team of operational leaders across sites.

Your role focuses on improving quality, compliance and cost control while driving continuous improvement. You will develop production, logistics and inventory plans to meet demand and optimise service levels,

Qualifications

• Proven operational leadership experience across multi-site operations in FMCG, manufacturing, logistics or similar.
• Maintenance strategy, plant reliability and supply chain operations experience including freight, logistics and inventory.
• Experience implementing operational excellence and Lean methodologies and structured problem solving.
• Experience managing health and safety, quality, operational compliance and performance across multiple sites.
• Budget management, cost control and operational performance experience.
• Strong leadership including coaching and developing high-performing teams.
• Strong analytical thinking, strategic planning and problem-solving across Safety, Quality, People, Delivery and Cost.
• Strong commercial and financial acumen with effective stakeholder management and communication.

Responsibilities

• Lead, coach and develop operational leaders and teams, fostering an inclusive, safe, high-performing culture.
• Drive quality, compliance and hygiene standards (HACCP, ISO 22000, 5S, continuous improvement).
• Develop and implement production, logistics and inventory plans to meet demand while optimising service, efficiency and cost.
• Drive operational performance through maintenance management, plant reliability, workforce planning and resource utilisation.
• Champion operational excellence through structured problem solving and performance management.
• Manage operational budgets and financial performance including labour, maintenance, inventory, freight and cost control.
• Lead capital projects, growth initiatives and operational change programmes for long-term success.

Skills

Operational leadership

Lean methodologies

Strategic planning

Stakeholder management

People development

Education

Tertiary qualification in Mechanical/Production/Manufacturing/Operations Management

Postgraduate qualification in Management or related discipline

Job description

Viscount New Zealand is seeking a National Operations Manager to lead our nationwide network of washing centres, distribution centres and logistics partners. You will set the standard for safe, efficient and customer-focused operations, directing a team of operational leaders across sites.

Your role focuses on improving quality, compliance and cost control while driving continuous improvement. You will develop production, logistics and inventory plans to meet demand and optimise service levels,